Server 1

ClubCorp•Marvin, NC

About The Position

Server 1 delivers food and beverage service to members and guests, ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works with teammates to provide a seamless dining experience and support member satisfaction and retention. As a non-lead role, Server 1 also supports dining-area operations and performs service duties as needed.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective talking and hearing abilities, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Previous experience in food and beverage service.
Current Food Handler and Alcohol Server certifications, as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Maintain high service standards in accordance with Invited’s F&B service training program.
Serve food and beverages and execute orders in a timely manner.
Maintain complete knowledge of the à la carte menu, daily features, and specials.
Greet members by name and provide a warm welcome.
Assist fellow employees and contribute to a seamless member and guest experience through teamwork and attention to detail.
Handle member and guest complaints using service recovery techniques and resolve issues promptly.
Complete daily assignments and side work, keeping work areas organized, clean, and well-stocked.
Follow club standards for cleanliness, organization, and safety.
Complete additional duties as assigned by management.
Assist others and take on additional tasks as needed.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to comply with safety guidelines.
Take initiative in personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.