Server 1

Invited•Clearwater, FL

About The Position

Server 1 delivers food and beverage service to club members and guests, aiming to provide an exceptional dining experience consistent with Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and collaborates with coworkers to support member satisfaction and retention. It is a non-lead position that also assists with dining-area operations and other service duties as needed. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Work includes serving food and beverages, maintaining menu knowledge, supporting a clean and organized dining area, addressing guest concerns, and following club policies and safe work practices. The schedule is based on the weekly schedule, and additional hours may be required, including weekends and holidays.

Requirements

  • Excellent communication skills, including the ability to speak clearly and effectively.
  • Ability to follow instructions and communicate well with team members.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to occasionally lift, carry, push, and pull up to 100 lbs.
  • Ability to communicate effectively through talking and hearing, with sufficient visual acuity.

Nice To Haves

  • High school diploma or equivalent.
  • Previous food and beverage service experience.
  • Current Food Handler and Alcohol Server certifications as required by state and city regulations.
  • Completion of Invited’s F&B Service Training program.

Responsibilities

  • Maintain high service standards and follow the Invited F&B service training program.
  • Serve food and beverages to members and guests and execute orders in a timely manner.
  • Maintain complete knowledge of the à la carte menu, daily features, and specials.
  • Greet members by name and provide a warm welcome.
  • Work with fellow employees to provide a seamless member and guest experience.
  • Handle member and guest complaints using service recovery techniques and resolve issues promptly.
  • Complete daily assignments and side work; keep work areas organized, clean, and well-stocked.
  • Follow club standards for cleanliness, organization, and safety.
  • Complete additional duties assigned by management and assist others as needed.
  • Follow company, club, and department policies, procedures, and instructions.
  • Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
  • Follow safe working practices and encourage others to comply with safety guidelines.
  • Pursue personal and professional growth and maintain certifications required for the role.
  • Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage for eligible full-time team members.
  • Life insurance for eligible full-time team members.
  • Short-term and long-term disability insurance for eligible full-time team members.
  • 401(k) retirement savings plan for eligible full-time team members.
  • Paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.
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