Senior Workplace Experience Associate

YipitData•New York, NY

149d•Hybrid

About The Position

YipitData is seeking a Senior Workplace Operations Associate to be the operational backbone of their physical workspaces and workplace experience. This role is designed for an individual who excels in a fast-paced, dynamic setting and is dedicated to creating seamless, top-tier office environments that empower teams to perform at their best. The position is hybrid, based at the NYC headquarters, with occasional travel to other US office hubs. The Senior Workplace Operations Associate will report to the Associate Director, Global Workplace, and will be responsible for daily facilities management, driving process improvements, and collaborating with various departments. This individual will be the primary point of contact for all aspects of the office environment, including space planning, vendor management, health and safety compliance, and support for workplace events.

Requirements

3–5 years of experience in workplace operations, facilities management, office management, or a related field — ideally in a high-growth tech or professional services environment.
Proactive problem-solver who anticipates needs before they arise and takes ownership of issues from identification through resolution.
Hands-on experience with vendor management, including contract negotiation, performance monitoring, and relationship building.
Comfortable with project management — experience leading office moves, buildouts, or workspace redesigns and ability to juggle multiple priorities simultaneously.
Highly organized and detail-oriented, with a knack for creating and improving processes and documentation.
Working knowledge of health & safety regulations (OSHA, fire codes, ADA) and building management operations.
Clear and effective communication skills across all levels — from building engineers to C-suite executives — and ability to thrive in a collaborative, cross-functional environment.
Tech-savvy and comfortable working with workplace tools (e.g., OfficeSpace, Slack, Google Workspace, Jira/ticketing systems).

Nice To Haves

A bachelor's degree in Facilities Management, Business Administration, Hospitality, or a related field is preferred but not required.

Responsibilities

Oversee the daily operations of the NYC headquarters and hub offices to ensure all workspaces are safe, functional, well-maintained, and reflect YipitData's culture and standards.
Source, negotiate, and manage relationships with facilities vendors and service providers (cleaning, maintenance, catering, supplies); track spend against budget and identify cost-saving opportunities.
Partner with leadership to plan and execute office layouts, seating arrangements, and workspace reconfigurations that support team growth, collaboration, and hybrid work models.
Champion initiatives that enhance the employee workplace experience — from office amenities and food programs to in-office events and community-building efforts.
Ensure compliance with local building codes, OSHA regulations, fire safety protocols, and ADA accessibility standards; maintain emergency preparedness plans and serve as a point of contact for building management.
Lead workplace projects end-to-end, including office buildouts, renovations, moves, and technology upgrades — managing timelines, budgets, and stakeholder communications.
Develop and refine SOPs for workplace operations; identify bottlenecks, implement automation, and leverage technology (e.g., visitor management systems, room booking tools, ticketing platforms) to increase efficiency.
Partner closely with People Ops, IT, and Finance teams to support onboarding logistics, equipment provisioning, office access management, and employee engagement programming.
Track workplace KPIs (e.g., space utilization, ticket resolution times, vendor SLAs, employee satisfaction scores) and present insights and recommendations to leadership.