Senior Vice President (SVP) Southeast

Fogelman•Atlanta, GA

21d

About The Position

The Senior Vice President of Property Operations oversees a large regional portfolio of multifamily properties across multiple states, including owned and fee-managed partnerships and assets, and leads a team of Regional Vice Presidents (RVPs). The role partners with senior leadership and ownership groups to achieve financial, operational, and resident satisfaction goals, and develops and executes strategies for portfolio growth, financial performance, and long-term client partnerships. The SVP serves as a strategic advisor to clients and internal leadership, leads quarterly and annual business reviews, and aligns operational solutions with client objectives. The role requires effective two-way communication with RVPs, other SVPs, internal departments, asset managers, and ownership representatives to foster trust, collaboration, and engagement.

Requirements

At least 10 years in an operational leadership role.
Excellent verbal and written communication skills.
Strong leadership abilities.
Strategic problem-solving abilities.
Ability to direct the work of others and provide coaching and training.
Strong knowledge and understanding of budget management and expense control.
Strong knowledge of multifamily operations, market dynamics, and competitive landscapes.
Proven ability to manage and expand senior-level client relationships.
Must be willing and able to travel.

Nice To Haves

Experience in real estate and property management is strongly preferred.

Responsibilities

Recruit, hire, train, motivate, supervise, and evaluate Regional Vice Presidents to maintain high operating standards.
Lead, support, and coach RVPs toward achieving goals and objectives.
Oversee portfolio financial performance, including revenue growth, budget adherence, rent strategy, and concession management.
Keep the President of Property Services informed about property-related employee issues, emergencies, property damage and liability issues, budget variances, and capital projects.
Communicate operational updates to owner representatives and asset managers, following a “no surprises” operating philosophy.
Participate in client meetings and operational calls, particularly for underperforming assets, and provide data-driven recommendations.
Serve as executive sponsor for client relationships, overseeing communication, planning, and issue resolution.
Visit RVP portfolios at least twice a year to assess property conditions, evaluate initiative execution, and ensure alignment with client business plans.
Partner with risk management to address incidents and mitigate operational and financial risk.
Collaborate with corporate support teams to implement and optimize systems, processes, and standard operating procedures.
Assist with new business analysis, proposals, and transitions of newly acquired communities.
Maintain working knowledge of company policies, procedures, and workflows, and ensure RVPs understand applicable policies, procedures, and workflows.
Perform other duties as assigned.