Senior UKG Timekeeping Analyst

Beth Israel Lahey Health

2d•$110,000 - $140,000

About The Position

The Senior UKG WFM Timekeeping Analyst serves as a subject matter expert (SME) for UKG Workforce Management (WFM) Timekeeping within the healthcare system. This role is responsible for leading the implementation, optimization, and ongoing support of UKG Timekeeping solutions to ensure accurate pay, regulatory compliance, and operational efficiency across clinical and non-clinical departments. The ideal candidate brings deep functional expertise in UKG Timekeeping, strong healthcare industry knowledge, and the ability to partner with HR, Payroll, IT, and operational leaders.

Requirements

Bachelor’s degree in HR/Payroll, Information Systems, Business, or a related field (or equivalent experience)
5+ years of hands-on experience with UKG WFM Timekeeping
Proven experience supporting or implementing timekeeping in a large, complex healthcare environment
Experience with large-scale implementations, system conversions, or acquisitions
Prior experience in a multi-hospital or multi-entity health system
Experience working with unionized workforces and collective bargaining agreements
Strong understanding of payroll processes and wage & hour compliance
Demonstrated ability to analyze complex business requirements and translate them into system solutions

Responsibilities

Support end-to-end implementation of UKG WFM Timekeeping, including system design, configuration, testing, deployment, and stabilization
Configure and maintain pay rules, work rules, accruals, holidays, rounding, shift differentials, on-call, call-back, and premium pay
Ensure accurate time capture for complex healthcare schedules (nursing, providers, ancillary services)
Serve as Tier 2/3 support for UKG Timekeeping issues, including complex punches, pay rule exceptions, retro calculations, and interface errors
Partner closely with Payroll to ensure accurate and timely payroll processing
Proactively identify root causes of recurring issues and implement long-term solutions
Support system upgrades, releases, and patches; assess impact and coordinate testing
Ensure compliance with federal, state, and local wage and hour regulations (FLSA, state meal/rest laws, overtime, etc.)
Support union contract compliance, including interpretation and system configuration
Assist with audits, pay corrections, and regulatory inquiries related to time and attendance
Act as a trusted advisor to HR, Payroll, Nursing Administration, Finance, and Operations leaders
Gather business requirements and translate them into functional and technical solutions
Provide guidance on best practices for timekeeping processes in a healthcare environment
Support integrations with Payroll, HR, Scheduling, and other downstream systems
Create and maintain system documentation, configuration workbooks, and standard operating procedures
Develop and deliver training for administrators, managers, and end users
Recommend and implement system and process improvements to enhance efficiency, accuracy, and user experience
Mentor junior analysts and contribute to WFM team maturity