UKG Senior Telestaff Solution Consultant

HRchitect, Inc. • ,

7d • Remote

About The Position

HRchitect is seeking experienced professionals with UKG expertise for contract opportunities. The Senior Telestaff Solution Consultant has an in-depth understanding of the UKG TeleStaff Cloud solution and public-sector industry knowledge and best practices. The role involves designing and delivering TeleStaff solutions, advising customers, supporting implementation and testing, and contributing to the quality of the TeleStaff practice. The consultant works with teammates, HRchitect leadership, UKG, and customers, and is expected to communicate reliably and meet project deadlines.

This is an independent contractor role performed remotely from a home office in North America. Client-facing meetings may occur during standard North American business hours, and hours vary according to project assignments and client demand. Contractors are expected to follow HRchitect delivery standards, documentation requirements, security practices, and client-communication protocols.

Requirements

• Previous UKG TeleStaff experience.
• Three to ten years of implementing UKG TeleStaff Cloud or previous versions.
• At least five years of related work experience.
• Experience delivering the unified WFM/TS solution to customers.
• Strong communication and leadership skills.
• Comfort speaking and appearing on video calls.
• Ability to work independently and collaboratively as part of a team.
• Excellent time-management and multitasking skills.
• Ability to work remotely from a home office in North America.
• Proven accuracy in executing work.

Nice To Haves

• Experience delivering the unified WFM/TS solution to SMB customers.
• Broad knowledge of scheduling, workforce management, HR/Payroll, ERP, or similar domain products and systems.

Responsibilities

• Architect the design of the application.
• Use the defined implementation process to meet implementation milestones and target completion dates.
• Mentor peers.
• Ensure quality delivery of TeleStaff work for the practice.
• Work with the leadership team and UKG to apply relevant technology and product enhancements and tools.
• Maintain a solid understanding of UKG modules.
• Analyze current business processes and rules.
• Collaborate with teammates across skill sets to design and deliver a seamless UKG solution.
• Use professional concepts and tools to implement software in various environments.
• Advise customers on system configuration, industry-specific features, best practices, and system processes and procedures.
• Conduct application research, support the creation of testing scenarios, and provide testing support.
• Prioritize issues and respond appropriately to critical situations.
• Contribute to the HRchitect Tech Trends Blog.
• Build solid customer relationships.
• Pursue opportunities within the team to broaden experience.
• Maintain accuracy and responsiveness to teammates and customers.
• Maintain timely communication and meet agreed-upon project deadlines.
• Follow HRchitect delivery standards, documentation requirements, security practices, and client-communication protocols.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed