Senior Training Consultant

Cotiviti•Remote,

1d•$94,000 - $104,000•Remote

About The Position

The Senior Training Consultant of Implementations is an experienced training professional who independently assesses client and business learning needs, designs and delivers virtual, in-person, and recorded training, and evaluates outcomes against business objectives. The role applies comprehensive knowledge of training principles and practices to resolve varied learning issues, adapt established approaches, and recommend improvements to training content, delivery methods, and supporting processes. The consultant serves as a subject matter resource for assigned solutions, supports onboarding and development of less experienced team members without direct supervisory responsibility, and advises internal and external stakeholders on difficult training matters. The role leads technology-based and multimedia-centered training initiatives for technical and nontechnical audiences, including implementation planning, role-based curriculum alignment, learner communications, stakeholder readiness, facilitation, recordings, and post-session support. This position is remote, with travel of up to 25%.

Requirements

Bachelor's degree in education, instructional design, technical writing, communications, or a related field; equivalent relevant education and experience may be considered.
At least 5 years of related training, learning and development, instructional design, or client education experience with a bachelor's degree; or 3 years with a master's degree; or equivalent work experience.
Articulate 360 Certification.
Proficiency with training authoring tools, HTML, PDF creation, Microsoft applications, version control systems, learning technologies, and multimedia delivery methods.
Ability to work independently, exercise judgment with limited information and precedent, manage priorities, and communicate recommendations effectively to internal and external stakeholders.
Comprehensive knowledge and practical application of adult learning principles, training methods, instructional design practices, and user training for application software.
Strong analytical, consulting, organizational, communication, facilitation, persuasion, and presentation skills.
Ability to analyze training effectiveness, identify root causes, and adapt established approaches to resolve varied learning challenges.
Ability to travel up to 25%.
Ability to analyze and interpret qualitative and quantitative information, exercise independent judgment, prioritize assignments, sustain attention to detail, communicate and collaborate with varied audiences, and learn evolving technologies and training methods.
Ability to remain stationary, often standing or sitting for prolonged periods; communicate to exchange information; perform repetitive motions involving the wrists, hands, or fingers; assess work accuracy and thoroughness; and lift up to 5 pounds.

Nice To Haves

Experience supporting healthcare-industry audiences, including brokers and consultants, employers, health plans, physician groups, and/or third-party administrators.
Extensive experience leading complex, cross-functional learning initiatives in healthcare, technology, or customer-facing environments.
Training consulting or instructional design certification.

Responsibilities

Apply comprehensive knowledge of training principles and practices to resolve a wide range of learning and performance issues.
Evaluate problems of diverse scope, interpret qualitative and quantitative information, and select appropriate courses of action when information or precedent is limited.
Serve as a subject matter resource for assigned solutions or training programs; support onboarding, coach less experienced team members, and provide peer review and knowledge sharing without direct supervisory authority.
Build relationships with senior internal and external partners to assess training needs, consult subject matter experts, identify learning resources, resolve problems, and advise on difficult learning matters.
Work independently, adapt established approaches, select methods for assigned training initiatives, and seek review at critical points.
Analyze training data, identify root causes and improvement opportunities, and present findings and recommendations clearly.
Design, develop, maintain, and govern course materials, teaching aids, assessments, and multimedia learning solutions using instructional design principles and training best practices.
Align learning paths to audience needs and provide enrollment and completion guidance.
Manage multiple assignments while meeting deadlines and quality standards.
Select and deploy feedback and assessment methods, interpret results, evaluate curriculum effectiveness, and recommend improvements.
Track training outcomes, learner progress, completion, adoption, and stakeholder feedback; communicate findings, risks, and recommendations and maintain alignment with business, client, and implementation objectives.
Identify individual and organizational barriers to learning, determine root causes, and facilitate appropriate interventions or changes in approach.
Advise learners, clients, and internal partners on difficult training matters and adjust content, delivery, or supporting resources to audience needs.
Lead technology-based and multimedia-centered training initiatives for technical and nontechnical audiences, including implementation planning, curriculum alignment, learner communications, stakeholder readiness, live facilitation, recordings, and post-session support.
Translate complex technical concepts into practical learning experiences and persuade stakeholders to align on recommended training approaches.
Recommend improvements to training processes, templates, tools, and delivery standards based on data, feedback, stakeholder input, and observed trends.
Complete responsibilities outlined in the annual performance review or goal setting, as well as special projects and other assigned duties.
Perform duties with or without reasonable accommodation.