Training Consultant

Boys Town•Omaha, NE

About The Position

The Training Consultant designs, develops, and delivers training solutions and learning interventions for Boys Town programs and positions, and coordinates and monitors training workshops throughout the organization. The role serves as a liaison for organizational training needs, oversees the quality of on-site training, and works with instructional designers and subject-matter experts to create and revise content and support materials. The consultant facilitates training for instructors, supervisors, leaders, and employees; evaluates trainees; and maintains training records and systems. Training may include classroom instruction, consultation, physical demonstrations of crisis-management safety holds, and behind-the-wheel instruction. The position travels to affiliate sites to train, consult with, and observe staff, and supports training across Boys Town campus, residential, psychiatric, healthcare, and support-service settings. Training must align with the Boys Town model and applicable policies, procedures, contracts, licensing requirements, and accreditation standards. The work is generally conducted in an office or classroom, though it may take place in varied indoor and outdoor environments. The position involves standing or walking while teaching, desk and keyboard work, and demonstrating safety procedures. Boys Town describes itself as a national child and family care organization, with healthcare and research services. It highlights a culture of belonging and offers employees benefits including medical and pharmacy savings for eligible employees and dependents, no-cost in-network mental health visits, a retirement match, tuition reimbursement, parenting resources, and professional development opportunities.

Requirements

  • Bachelor's degree in Social Work, Human Services, Education, Psychology, or a related field, or an equivalent combination of education and experience.
  • At least 3 years of administrative or training experience.
  • Maintain credentials required to train courses requiring special qualifications.
  • Availability to travel.
  • Provide own transportation for job-related travel; mileage is reimbursed.
  • Valid driver's license, good driving record, and successful annual Motor Vehicle Registration (MVR) check.
  • Ability to communicate with employees, trainers, and consultants by phone, in person, and through correspondence.
  • Ability to research, plan, organize, and conduct training programs, seminars, and conferences.
  • Ability to design and develop materials for new training programs.
  • Comfort communicating with all levels of management and employees.
  • Strong planning, organizational, presentation, and facilitation skills.
  • Ability to interpret instructions provided in written, oral, diagram, or schedule form.
  • Proficiency with Microsoft Office, including PowerPoint, Excel, Word, Project, and Access.
  • Demonstrated ability to work effectively on a team.
  • Sufficient mental acuity and physical strength to perform job requirements without compromising personal or coworkers' health and well-being.
  • Sufficient mobility to demonstrate and participate in safety procedures, including pushing, pulling, reaching, reaching overhead, bending, and squatting.
  • Ability to handle average-weight objects up to 20 pounds.

Nice To Haves

  • Previous experience applying the Boys Town Model or a similar program.
  • Previous experience in a healthcare setting.

Responsibilities

  • Develop and deliver training and assist with the operational management of training.
  • Serve as a liaison for training needs across the organization.
  • Oversee and ensure the quality of on-site training services.
  • Evaluate employees undergoing training and provide feedback.
  • Present, supervise, and monitor trainings, workshops, role-play groups, and sections for accuracy and consistency.
  • Collaborate with instructional designers and content experts to develop and revise training content and support materials; research topics and provide input on updates to existing materials.
  • Produce and present training programs, workshops, or projects.
  • Facilitate training for professional instructors, program supervisors, administrative leaders, and employees.
  • Deliver classroom training and consultation, including physical demonstrations and practice of crisis-management and intervention safety holds.
  • Develop and maintain appropriate tracking and data-collection systems.
  • Develop and maintain current training for Boys Town programs and positions.
  • Ensure training supports the Boys Town model and complies with organizational policies, procedures, and applicable regulatory requirements, including COA, Joint Commission, contracts, and state licensing requirements.
  • Travel to affiliate sites to conduct training and consult with and observe staff.
  • Drive a Boys Town vehicle to conduct behind-the-wheel training for employees.
  • Coordinate and monitor implementation of site-based training systems.
  • Deliver training and consultation as needed to Home Campus, the Residential Treatment Center, the In-Patient Psychiatric Unit, Affiliate Sites, Healthcare, and Support Services areas.
  • Serve as a role model by demonstrating behaviors that reflect the values and principles of the Boys Town mission.
  • Perform other duties as assigned by a supervisor to meet organizational needs.

Benefits

  • Medical benefit savings, including reduced- or no-cost visits for eligible employees and dependents for services performed by a Boys Town provider at a Boys Town location.
  • Pharmacy benefit savings, including low- or zero-dollar copays on certain maintenance drugs.
  • No-cost mental health visits with an in-network provider.
  • Generous match on a 401(k) or Roth 401(k) account.
  • Tuition reimbursement.
  • Parenting resources from Boys Town experts.
  • Professional development opportunities.
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