Senior Therapeutic Area Specialist, Cardiovascular Community - Phoenix S, AZ

Bristol Myers Squibb•Phoenix, AZ
•$124,090 - $150,370•Onsite

About The Position

The Senior Therapeutic Area Specialist (TAS) is a field-based role responsible for driving demand for Bristol Myers Squibb cardiovascular medicines among appropriate patients by engaging health care providers (HCPs) through differentiated customer experiences and scientific dialogue consistent with product labeling. The role builds and maintains professional credibility with regional thought leaders, community-based physicians and other HCPs, medical group practices, office staff, and stakeholders across the patient care continuum. The TAS is a primary point of contact for these customers and collaborates with other BMS functions to respond to HCP needs in a timely, scientific manner. The role prioritizes the safe and appropriate use of BMS products while meeting business objectives and exemplifying BMS values. Much of the TAS's time is spent in the field with external customers. The TAS promotes approved product indications within an assigned territory, develops territory and account plans, and uses available tools and data to inform customer engagement. The role presents approved scientific information, organizes speaker programs, maintains expertise in emerging data for approved indications, and engages Medical on Call for unsolicited questions or complex technical inquiries. It also shares customer insights internally and works collaboratively with field teams to enhance the customer experience, while complying with applicable laws, regulations, and company policies.

Requirements

  • Advanced scientific degree and/or preferably 5 or more years of pharmaceutical or biotechnology experience in healthcare sales, MSL, HCP, or nursing roles.
  • Ability to communicate scientific or clinical data accurately and convincingly to help physicians serve their patients.
  • Experience building and maintaining credibility with key customers, office staff, and other members of the customer influence network through a customer-centric approach.
  • Strong account management skills, selling competencies, and a record of meeting or exceeding sales goals.
  • Ability to work effectively cross-functionally with a positive, collaborative team mindset.
  • Strong selling and promotional skills demonstrated through a performance record.
  • Strong communication and presentation skills to explain scientific and clinical data clearly.
  • Ability to analyze prescribing patterns, market trends, HCP preferences, clinical data, and other relevant information, and use insights to plan customer engagement.
  • Ability to segment HCPs and tailor communication to their needs and preferences.
  • Ability to use CE^3, CRM and other software tools to manage compliant customer data and plan engagements.
  • Ability to use digital communication channels and Medical on Call technology effectively.
  • Business acumen, learning agility, integrity, and sound judgment to execute business plans compliantly.
  • At least 21 years of age, a valid driver’s license in good standing from the state of residence, and a driving risk level acceptable to the company.

Nice To Haves

  • Experience in cardiovascular medicine.
  • Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
  • Understanding of the patient journey and the ability to customize engagement and deliver tailored messages.
  • Resourcefulness and ability to connect with customers.
  • A patient-focused mindset and passion for science, including commitment to staying current with new data.
  • Demonstrated ability to drive business results and solve problems.
  • Track record balancing individual drive with a collaborative attitude.

Responsibilities

  • Promote approved indications of BMS products within an assigned territory or region and meet or exceed sales targets compliantly.
  • Create demand by explaining the balanced clinical and scientific rationale for using products in appropriate patients.
  • Maintain and grow scientific expertise in assigned products and therapeutic areas.
  • Prepare and implement comprehensive territory and account plans.
  • Use tools such as SOPHIA to develop insights and dynamically inform call plans, and provide feedback to leadership on those tools.
  • Use approved scientific resources and publications to provide medically accurate, fair, and balanced scientific information to HCPs.
  • Conduct in-office presentations and discuss product-related scientific information consistent with product labeling.
  • Organize external speaker programs, selecting approved Speakers Bureau speakers and coordinating scheduling and logistics.
  • Maintain working expertise on emerging data for approved indications.
  • Use Medical on Call to respond to unsolicited questions and complex technical inquiries.
  • Collaborate proactively with other field teams to provide HCPs with a strong customer experience.
  • Gather and share relevant customer insights and information with internal stakeholders.
  • Comply with all laws, regulations, and BMS policies governing the role.
  • Operate a company-provided vehicle while meeting the company's qualified-driver requirements.

Benefits

  • Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
  • Flexible Time Off without a set accrual limit for eligible U.S.-based exempt employees, subject to manager approval.
  • 11 paid company holidays annually.
  • Depending on eligibility, paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves for medical, personal, parental, caregiver, bereavement, or military needs.
  • Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
  • Additional time-off provisions for specified employee groups, including paid vacation and optional holidays.
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