Senior Therapeutic Area Specialist, Oncology - Grand Rapids, MI

Military Spouse Corporate Career Network•Grand Rapids, MI
•Onsite

About The Position

The Senior Therapeutic Area Specialist (TAS) is a field-based role responsible for promoting Bristol Myers Squibb medicines in oncology to appropriate patients and delivering a differentiated, scientifically grounded customer experience to health care providers (HCPs). The territory includes Grand Rapids, Kalamazoo, Lansing, and Traverse City, Michigan. The TAS is expected to spend 100% of their time in the field with external customers and serves as a primary point of contact for regional thought leaders, community-based physicians, medical groups, office staff, and other stakeholders involved in patient care. The role drives demand for approved BMS products while prioritizing their safe and appropriate use, meeting assigned business objectives, and complying with applicable laws, regulations, and company policies. The TAS develops and maintains scientific expertise, engages HCPs in balanced, label-consistent scientific dialogue, and uses available tools and customer insights to plan territory activity. The role also collaborates across BMS functions and field teams to address HCP needs and improve the overall customer experience. The position requires hematology/oncology experience, strong customer and account-management capabilities, and the ability to communicate clinical and scientific information accurately and persuasively. The role uses digital communication channels, CE^3, CRM or other software tools, and Medical on Call technology. Employment offers are contingent on meeting the company’s qualified-driver requirements because the position requires operation of a company-provided vehicle.

Requirements

  • Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience in healthcare sales, MSL, HCP, or nursing roles.
  • Experience in Hematology/Oncology.
  • Ability to communicate scientific or clinical data accurately and convincingly to help physicians serve their patients.
  • Experience building and maintaining credibility with key customers, office staff, and others in the customer influence network through a customer-centric approach.
  • Strong account-management skills, superior selling competencies, and a proven track record of meeting or exceeding sales goals.
  • Ability to work effectively across functions with a positive, collaborative team mindset.
  • Strong selling and promotional skills supported by a record of performance.
  • Excellent communication and presentation skills for explaining scientific and clinical data clearly.
  • Ability to analyze prescribing patterns, market trends, HCP preferences, clinical data, and other relevant information to develop insights and guide targeting.
  • Ability to segment HCPs and tailor communications and product presentations to their needs.
  • Understanding of digital communication channels and competency with CE^3 and other software or CRM tools for timely, compliant data management and call planning.
  • Ability to use Medical on Call technology effectively and adapt to technological changes.
  • Strong business acumen to understand market drivers and develop, execute, and adjust business plans.
  • Learning agility, integrity, and sound judgment, with the ability to act in accordance with BMS policies and procedures.
  • At least 21 years of age, a driver’s license in good standing issued by the state of residence, and a driving risk level deemed acceptable by the company.

Nice To Haves

  • Customer/commercial mindset and demonstrated ability to drive business results.
  • Experience identifying, engaging, and building credibility with customers across the patient care journey.
  • A problem-solving approach and ability to customize engagement and messaging to the patient journey.
  • Resourcefulness and ability to connect with customers.
  • Patient-focused mindset and understanding of the patient journey and experience.
  • Strong learning mindset and passion for science, including commitment to staying current with the latest data.
  • Demonstrated ability to balance individual drive with a collaborative attitude.

Responsibilities

  • Promote approved indications of BMS products within the assigned territory or region and meet or exceed sales targets in a compliant manner.
  • Explain the clinical and scientific rationale for appropriate product use in a balanced manner to create demand for BMS medicines.
  • Maintain and grow scientific expertise in assigned products and therapeutic areas, including emerging data for approved indications.
  • Prepare and implement comprehensive territory and account plans.
  • Use available tools, including CE^3 once implemented, to derive insights and dynamically inform call plans; provide feedback on the tools to leadership.
  • Use approved scientific resources and publications to provide medically accurate information to HCPs.
  • Conduct in-office presentations, such as lunch-and-learns, and discuss product-related scientific information consistent with product labeling.
  • Organize external speaker programs using speakers approved by the Speakers Bureau and coordinate scheduling and logistics.
  • Use Medical on Call for reactive support with unsolicited questions and complex technical inquiries.
  • Collaborate with other field teams to provide HCPs with a strong customer experience.
  • Gather and share relevant customer insights and information with appropriate internal stakeholders.
  • Comply with laws, regulations, and BMS policies governing conduct.
  • Use technology and software tools to manage compliant data, track interactions, plan engagements, communicate with HCPs and colleagues, and use Medical on Call technology effectively.
  • Operate a company-provided vehicle while meeting the company’s qualified-driver requirements.

Benefits

  • Comprehensive benefits.
  • Potential eligibility for additional discretionary incentive cash and stock opportunities.
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