(USA) Senior Technology Operations

Walmart•Bentonville, AR
•$80,000 - $155,000

About The Position

The Senior Technology Operations role leads the planning, monitoring, and execution of medium-complexity technology programs aligned with strategic objectives. The position applies expertise in risk assessment, resource estimation, and financial management to support successful project delivery, while engaging stakeholders and influencing cross-functional teams. It supports technology domain stakeholders by translating business needs into actionable solutions and promoting continuous improvement and operational excellence. The role is part of a team of Technical Program and Project Managers leading strategic security initiatives within Security Services. The team works with engineering, platform, and business units on risk mitigation, cloud transformation, and enterprise resilience, using governance, automation, and project management practices to improve security posture, operational reliability, and compliance with global standards.

Requirements

  • Proven expertise in program estimation, risk assessment, and mitigation techniques for projects of small to medium complexity.
  • Strong knowledge of program monitoring, control tools, and reporting processes to track progress against milestones and timelines.
  • Demonstrated ability to lead cross-functional coordination meetings and manage project health through proactive measures.
  • Excellent communication skills and the ability to influence stakeholders and build consensus in complex environments.
  • Experience in financial management, budgeting, and monitoring cost expenditures across multiple projects.
  • Solid understanding of the technology landscape and its alignment with business strategy.
  • Proficiency in organizational change management and agile project methodologies.
  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 3 years of experience in project management, program management, program operations, or a related area.
  • Option 2: 5 years of experience in project management, program management, program operations, or a related area.

Nice To Haves

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 2 years of experience in project management, program management, program operations, or a related area.
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and accessibility standards and guidelines.

Responsibilities

  • Assess and estimate resources required for successful completion of medium-complexity projects using established tools and techniques.
  • Monitor and control program progress against milestones, addressing risks and issues to maintain project health.
  • Lead cross-functional coordination meetings to review schedules, risks, and dependencies, ensuring alignment and timely delivery.
  • Communicate with stakeholders, present data-driven recommendations, and build consensus.
  • Manage financial aspects, including budgeting and cost monitoring, for multiple projects within a program.
  • Define program goals, deliverables, and schedules aligned with strategic objectives.
  • Support technology domain stakeholders by translating business needs into actionable solutions.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit: Walmart-paid programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
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