(USA) Senior Technology Operations
About The Position
The Senior Technology Operations role leads the planning, execution, and monitoring of complex technology programs, ensuring alignment with strategic objectives and operational goals. The role applies expertise in risk assessment, financial management, and stakeholder engagement to support successful project delivery. It fosters collaboration across teams to address challenges, optimize resources, and implement solutions by translating business needs into actionable technology initiatives. The team partners with Home Office, Store, and Logistics units to enhance customer service through technology solutions. It delivers digital tools across Walmart U.S., including digital signage for employees and facilities, to improve communication and operational efficiency. The team emphasizes continuous improvement, cross-functional collaboration, and technical excellence to deliver software aligned with Walmart’s strategic goals and customer needs.
Requirements
- Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 3 years of experience in project management, program management, program operations, or a related area; or 5 years of experience in those areas without the listed degree.
- Proven expertise in program estimation, risk assessment, and mitigation for projects of small to medium complexity.
- Strong knowledge of program monitoring and control tools and reporting processes to ensure project milestones and timelines are met.
- Effective communication skills to build stakeholder consensus and influence decisions using data-driven insights.
- Experience in financial management, including budgeting and cost monitoring across multiple projects.
- Ability to define program goals, deliverables, and schedules aligned with strategic objectives.
- Understanding of technology strategies and their impact on business operations.
- Demonstrated leadership in cross-functional coordination and change management.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 2 years of experience in project management, program management, program operations, or a related area.
- Knowledge of inclusive digital experiences, WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility into products and services.
Responsibilities
- Lead program estimation, risk assessment, and mitigation efforts to support successful project completion.
- Monitor and control program progress, coordinating cross-functional meetings to address schedules, risks, and dependencies.
- Build stakeholder consensus through clear communication and data-driven presentations.
- Manage financial aspects, including budgeting and cost monitoring across multiple projects.
- Define program goals, deliverables, and schedules aligned with strategic objectives.
- Translate business needs into actionable technology solutions to support technology strategy.
- Drive continuous improvement by applying best practices and fostering collaboration across teams.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Live Better U education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
