(USA) Senior Technology Operations

Walmart • Bentonville, AR

4d

About The Position

The Senior Technology Operations role leads the planning, execution, and monitoring of complex technology programs, ensuring alignment with strategic objectives and operational goals. The position requires expertise in risk assessment, financial management, and stakeholder engagement to drive successful project delivery. It fosters collaboration across teams to address challenges, optimize resources, and implement innovative solutions. By translating business needs into actionable technology initiatives, the role supports continuous improvement and operational excellence, contributing to Walmart’s technology landscape.

The team partners with Home Office, Store, and Logistics units to enhance customer service through technology solutions. It delivers digital tools across Walmart U.S. for products available online and in stores, including digital signage for employees and facilities to improve communication and operational efficiency. The team emphasizes continuous improvement and cross-functional collaboration to develop software solutions aligned with strategic goals and customer needs.

The position leads program estimation, risk assessment, and mitigation; monitors program progress and coordinates cross-functional meetings; builds stakeholder consensus through clear communication and data-driven presentations; manages budgets and costs across multiple projects; and defines program goals, deliverables, and schedules. It also supports technology strategy by translating business needs into solutions and drives continuous improvement through best practices and collaboration.

Requirements

• Proven expertise in program estimation, risk assessment, and mitigation for projects of small to medium complexity.
• Strong knowledge of program monitoring, control tools, and reporting processes to ensure project milestones and timelines are met.
• Effective communication skills to build stakeholder consensus and influence decisions using data-driven insights.
• Experience in financial management, including budgeting and cost monitoring across multiple projects.
• Ability to define program goals, deliverables, and schedules aligned with strategic objectives.
• Understanding of technology strategies and their impact on business operations.
• Demonstrated leadership in cross-functional coordination and change management.
• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 3 years’ experience in project management, program management, program operations, or a related area.
• Option 2: 5 years’ experience in project management, program management, program operations, or a related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 2 years’ experience in project management, program management, program operations, or a related area.
• Knowledge of creating inclusive digital experiences and implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies.
• Knowledge of accessibility best practices and Walmart accessibility standards and guidelines.

Responsibilities

• Lead program estimation, risk assessment, and mitigation efforts to ensure successful project completion.
• Monitor and control program progress, coordinating cross-functional meetings to address schedule, risks, and dependencies.
• Build stakeholder consensus through clear, concise communication and data-driven presentations.
• Manage financial aspects, including budgeting and cost monitoring for multiple projects.
• Define program goals, deliverables, and schedules aligned with strategic objectives.
• Support technology strategy by translating business needs into actionable solutions.
• Drive continuous improvement by applying best practices and fostering collaboration across teams.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Walmart-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior