Senior Technical Program Manager

BubbleUp LLC•The Woodlands, TX

14d•Onsite

About The Position

We’re looking for a high-accountability operator to serve as the execution engine across our organization. This role sits at the center of Account Management, Development, Customer Service, and Analytics and owns how work gets defined, structured, and delivered. You will take loosely defined ideas, client needs, or internal requests and turn them into clear, actionable plans that are ready for development. You reduce noise, remove ambiguity, and ensure teams are aligned and moving. This role is critical to protecting delivery quality, timelines, and margin while reducing the day-to-day execution burden on leadership.

Requirements

Strong understanding of APIs, data flows, and integrated systems (CMS, CRM, ESP, analytics tools like GA4/GTM)
Ability to translate complex ideas into structured plans, wireframes, and system-level thinking
Experience operating in fast-paced, multi-client or agency environments
Confidence in leading conversations with both technical and non-technical stakeholders
Strong decision-making skills and comfort prioritizing across competing demands
High ownership mindset: you don’t wait for direction, you create clarity
Ability to drive execution across teams without direct authority
Experience: 5–10+ years of experience in technical program management, technical operations, or similar execution-focused roles
Environment: Experience in a digital agency, product, or fast-paced multi-client environment strongly preferred
Execution: Proven track record of taking ambiguous requirements and turning them into structured, executable plans
Systems Knowledge: Strong experience working across integrated systems, including APIs, data flows, CMS platforms, CRM systems, and ESPs (Email Service Providers such as Salesforce Marketing Cloud or Mailchimp)
Documentation: Hands-on experience creating SOWs, technical documentation, system flows, and wireframes that enable development teams to execute
Leadership: Demonstrated ability to lead discovery conversations and define scope across technical and non-technical stakeholders
Management: Experience prioritizing and managing backlogs across multiple concurrent projects
Technical Acumen: Strong understanding of web development processes and modern platforms (e.g., WordPress, Shopify, or custom frameworks)
Influence: Proven ability to make decisions and drive execution across teams without direct authority
Commercial Lens: Experience evaluating work through a commercial lens (effort, cost, margin, tradeoffs)
Communication: Strong written and verbal communication skills, with the ability to produce clear, concise, client-ready documentation

Nice To Haves

Preference for candidates located in the Greater Houston area

Responsibilities

Turn incomplete or ambiguous inputs into clear, structured execution plans
Lead discovery conversations and define requirements, system impacts, dependencies, and risks
Translate business needs into technical solutions, including wireframes, system flows, and build-ready documentation
Own scopes of work (SOWs), change requests, and backlog prioritization
Coordinate across Account Management, Development, and Customer Service to ensure aligned execution
Make prioritization decisions across competing initiatives using clear frameworks (impact, effort, urgency)
Evaluate solutions with awareness of cost, effort, and margin impact
Hold cross-functional teams accountable to timelines, deliverables, and quality standards
Identify and resolve risks early across delivery, systems, and scope
Act as the final “clear-to-build” checkpoint before development begins
Drive AI-forward operational strategy by improving workflows, reducing operational friction, and identifying scalable execution opportunities through practical AI adoption