Senior Technical Program Manager

Ensemble Health Partners • Work at Home - Ohio - Other, OH

3d • $115,000 - $172,500 • Remote

About The Position

The Senior Technical Program Manager, Data Ingestion, is the primary delivery owner and client-facing point of contact for a portfolio of complex, interconnected data ingestion and integration initiatives. The role independently leads programs across multiple clients, platforms, engineering teams, and operational workstreams from intake through production readiness, stabilization, and outcome realization. It owns technical roadmaps, scope, schedules, releases, risks, dependencies, change control, governance, and delivery outcomes.

The role partners with data engineering, product, operations, security, infrastructure, architecture, and business stakeholders to translate business objectives into technical program requirements, assess feasibility and sequencing, resolve cross-project issues, and recommend delivery tradeoffs and corrective actions. Although it does not perform the technical build, it applies knowledge of healthcare revenue cycle operations and data integration concepts—including file feeds, interfaces, APIs, data pipelines, validation, and production readiness—to influence decisions and achieve measurable client and operational outcomes.

The position is remote, with travel and onsite work at client, temporary, or corporate offices as business needs require. It is limited to individuals residing and authorized to work in the United States. The stated pay range is $115,000–$172,500, based on experience.

Requirements

• At least 5 years of progressive experience leading technical programs, project portfolios, implementations, client delivery, or data integration initiatives in healthcare or healthcare technology.
• Demonstrated success independently leading enterprise-scale, cross-functional technical programs or portfolios with accountability for roadmaps, releases, governance, scope, schedules, resources, risks, dependencies, change control, and measurable outcomes.
• Working knowledge of Agile delivery, the software development lifecycle, and data integration concepts, including HL7, flat file feeds, interfaces, APIs, cloud platforms, data pipelines, testing, validation, security considerations, and production readiness; deep coding expertise is not required.
• Excellent written, verbal, facilitation, and executive-level communication skills, including the ability to translate between technical and non-technical audiences, present recommendations, influence priorities and tradeoffs, and manage client escalations.
• Strong analytical, organizational, and problem-solving skills, including independent judgment, technical feasibility and delivery impact assessment, portfolio resource evaluation, and mitigation or recovery recommendations.
• Proficiency with Microsoft 365 and enterprise project and program management, Agile collaboration, reporting, and ticketing tools.
• Must be inquisitive and open to innovation, including AI, to find better processes and improve patient and client experiences.
• Must reside and be authorized to work in the United States.
• Must be willing and able to travel to and work onsite at client, temporary, or corporate offices as business needs require.

Nice To Haves

• Working knowledge of healthcare revenue cycle operations.
• PMP, PgMP, Agile, Scrum, CRCR, or comparable job-relevant certification; certification is preferred.

Responsibilities

• Serve as primary program delivery owner and client-facing point of contact for a portfolio of complex data ingestion and integration initiatives.
• Develop and manage integrated roadmaps, milestone plans, release schedules, status dashboards, and governance routines.
• Lead cross-functional delivery across clients and technical, operational, and business teams; coordinate resources, manage dependencies, remove blockers, and drive decisions.
• Establish program governance, operating rhythms, stakeholder forums, and executive steering updates; document decisions and follow up on commitments.
• Translate business objectives into technical requirements and acceptance criteria for interfaces, flat file feeds, APIs, data pipelines, validation, security, and production readiness.
• Lead intake, technical feasibility assessment, prioritization, and change control; evaluate impacts and facilitate portfolio-level tradeoff decisions.
• Apply healthcare revenue cycle and technical delivery knowledge to assess client priorities and communicate the operational and client impact of engineering decisions.
• Own cross-project risk, assumption, issue, dependency, and escalation management; recommend mitigation, contingency, recovery, or reprioritization actions.
• Define and monitor program metrics for predictability, implementation timeliness, production readiness, data quality, defect reduction, client satisfaction, and post-launch stability; report performance and plans to executives.
• Coordinate releases through requirements confirmation, design readiness, testing, validation, deployment, and stabilization, ensuring dependencies and acceptance criteria are met.
• Establish and improve delivery standards, templates, controls, metrics, and governance; promote Agile and software delivery lifecycle practices and guide less experienced team members as needed.
• Use generative AI and productivity tools to streamline coordination, documentation, and communication.
• Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

• Comprehensive benefits package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
• Professional development investment; each associate earns a field-relevant professional certification.
• Tuition reimbursement.
• Quarterly and annual incentive programs for employees who exceed expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed