About The Position

The Senior Technical Program Manager for the Core CRM Platform owns the foundation that enables our sales teams to operate with connected data, consistent workflows, and reliable insights. You’ll be responsible for shaping a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams. Your work will focus on evolving the CRM to deliver a connected, intuitive experience; aligning workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions. You’ll partner closely with sales teams, engineering, and data teams to modernize how information moves through the system, strengthen data quality, and transform the CRM configuration model to power a modern sales experience across teams. This role is ideal for someone who enjoys transformative platform product management, clarifying the essential capabilities, simplifying the ecosystem, and shaping the CRM as a connection point that enables great sales experiences. You will help position the CRM platform as a catalyst for better planning, execution, and decision making across the organization.

Requirements

  • Transformative platform product management experience.
  • Ability to clarify essential capabilities.
  • Ability to simplify the ecosystem.
  • Ability to shape the CRM as a connection point that enables great sales experiences.
  • Experience positioning the CRM platform as a catalyst for better planning, execution, and decision making.

Responsibilities

  • Owns the foundation that enables sales teams to operate with connected data, consistent workflows, and reliable insights.
  • Shapes a platform that is stable, scalable, and flexible to support high-quality execution across retail and foodservice teams.
  • Evolves the CRM to deliver a connected, intuitive experience.
  • Aligns workflows, data, and integrations that power how sales teams plan, execute, and sell across 12-15 global regions.
  • Partners closely with sales teams, engineering, and data teams to modernize how information moves through the system.
  • Strengthens data quality.
  • Transforms the CRM configuration model to power a modern sales experience across teams.
  • Clarifies essential capabilities.
  • Simplifies the ecosystem.
  • Shapes the CRM as a connection point that enables great sales experiences.
  • Positions the CRM platform as a catalyst for better planning, execution, and decision making across the organization.
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