Senior Technical Product Manager

Mayo Clinic•Rochester, MN

10d•Hybrid

About The Position

The Senior Technical Product Manager serves as the strategic and technical leader for ADE's learning technology ecosystem. The role evaluates emerging technologies, applies systems thinking to architect and harmonize digital learning capabilities, and translates workforce and learner needs into scalable solutions. Working across technical and non-technical teams, the position leads product strategy, experimentation, rapid prototyping, and implementation in support of Mayo Clinic's learning and workforce development priorities. The role drives the vision, strategy, and technical roadmap for assigned products or capabilities, advocates for the end-user experience through data- and research-driven product discovery and development, and aligns Engineering, Data Science, Product, Business, and Platform/Property priorities with Mayo Clinic's strategy and goals. It oversees the full product lifecycle, including vision, OKRs, feature intention maps, capacity and scope, technology development or acquisition, and delivery of a strong user experience on time and within budget. The role leads agile product methodologies and works with architects, engineers, data scientists, experience design, content, and digital analytics leaders. The position is accountable for the success of a cross-functional team and is responsible for recruiting, hiring, and mentoring team members. It develops product strategy, vision, design, and execution; delivers high-value products aligned with business goals and user experience; uses market, customer, and performance data to guide development; and builds partnerships with business stakeholders. It proactively manages product and operational risks, schedules, scope, and budgets; manages assigned vendor and partnership relationships; establishes product performance scorecards and OKRs; and communicates product vision and design effectively to engineering partners. The role stays informed about emerging technologies and guides engineering and data science teams in creating simple, engaging software solutions that provide value to end users. This is a hybrid position. The employee must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Requirements

Bachelor's degree and at least 5 years of technical digital product management experience, including 5 years with digital products and platforms; alternatively, at least 9 years of direct digital product management experience with a high school diploma or GED.
Experience managing complex products or a family of multiple products.
Expert knowledge of the software development life cycle (SDLC).
Experience working with Epic or other complex EHR systems.
Obtain Scrum Product Owner certification within 1 year.
Authorization to work and remain in the United States without Mayo Clinic sponsorship now or in the future.

Nice To Haves

Prior health care experience.

Responsibilities

Drive the vision, strategy, and technical roadmap for assigned technical products or capabilities.
Translate workforce, learner, business, and end-user needs into scalable technology solutions.
Lead product discovery, experimentation, rapid prototyping, and implementation.
Oversee the product lifecycle, including defining the vision, contributing to OKRs, deriving feature intention maps, managing capacity and scope, and building or acquiring technology.
Lead agile product methodologies and coordinate with technology architects, engineers, data scientists, experience design, content, and digital analytics leaders.
Be accountable for the success of a cross-functional team, and recruit, hire, and mentor team members.
Deliver high-value products aligned with business goals and optimized user experience.
Use market feedback, customer feedback, data, and research to guide product and feature development.
Advocate for end users and improve product features and workflows in response to their pain points.
Build partnerships with business stakeholders and align products with business requirements and organizational strategies and priorities.
Proactively manage regulatory, security, operational, and other product risks.
Monitor and manage product schedules, scope, and budgets, and deliver according to schedule.
Manage assigned external vendor and partnership relationships.
Set and manage product performance scorecards and OKRs.
Build credibility and partnerships with internal partners and leaders.
Communicate and translate technical product vision, strategy, and design to engineering partners.
Assess emerging technologies and their potential applicability to Mayo Clinic digital product needs.
Guide and lead engineering and data science teams in developing simple, engaging software solutions.