Senior Technical Product Manager

Baylor Genetics•,

About The Position

The Senior Technical Product Manager translates market, customer, clinical, operational, and business requirements into technical requirements, solution concepts, user stories, acceptance criteria, and actionable development plans. The role works closely with cross-functional technical and business teams, including IT, bioinformatics/genomic technology, laboratory operations, R&D, digital products, customer experience, and quality. It applies subject matter expertise in Baylor Genetics’ internal systems, technology platforms, clinical products, workflows, and market dynamics to guide practical, scalable solutions aligned with business impact, customer value, technical feasibility, and organizational priorities. The role owns technical product requirements and prioritization, supports product delivery throughout the lifecycle, and uses data and technology insights to guide decisions. It partners with technical teams to assess solution options, integrations, system impacts, risks, and dependencies, while supporting implementation, change readiness, adoption, and continuous improvement.

Requirements

  • Bachelor’s degree in life sciences, genetics, bioinformatics, healthcare, business, or a related field.
  • 10 years of experience in technical product management in diagnostics, genomics, or a related field.
  • Experience in IT, R&D, or another technical field.
  • Experience leading cross-functional teams or initiatives in a clinical, healthcare, laboratory, or regulated environment.
  • Ability to translate clinical, market, customer, and partner insights into practical product requirements, technical solutions, and implementation and testing plans.
  • Excellent communication, stakeholder management, analytical, and problem-solving skills.
  • Equivalent combination of education and experience may be considered.

Nice To Haves

  • Advanced degree such as MS, PhD, or MBA.

Responsibilities

  • Act as the primary liaison between business stakeholders and cross-functional technical teams, translating market and business needs into product specifications, solution requirements, and development plans.
  • Develop and manage technical requirements, user stories, acceptance criteria, feature backlogs, process flows, and implementation-ready documentation.
  • Prioritize work by balancing customer value, business impact, operational needs, technical feasibility, risk, dependencies, and resource constraints.
  • Collaborate across engineering, UX, quality, operations, laboratory, commercial, clinical, R&D, customer experience, and business teams throughout the product lifecycle to support delivery, implementation, adoption, and value realization.
  • Analyze product performance metrics, customer feedback, market trends, workflow data, system capabilities, technical constraints, and implementation tradeoffs to identify opportunities and inform decisions.
  • Partner with technical teams to evaluate solution options, document workflows, define integration needs, clarify system impacts, and surface risks and dependencies.
  • Build and maintain expertise in Baylor Genetics’ clinical products, genetic testing workflows, bioinformatics and genomic technology capabilities, digital and operational systems, customer needs, competitive landscape, and market dynamics.
  • Support rollout of new features and enhancements through documentation, stakeholder communication, testing support, workflow readiness, adoption tracking, and post-implementation feedback.
  • Monitor delivered capabilities and product performance to identify enhancements, reduce friction, improve workflows and solution quality, and support strategic priorities and business outcomes.
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