Senior Technical Product Manager
About The Position
The Senior Technical Product Manager serves as the strategic and technical leader for ADE’s learning technology ecosystem. The role evaluates emerging technologies, applies systems thinking to architect and harmonize digital learning capabilities, and translates workforce and learner needs into scalable solutions. It works across technical and non-technical teams to lead product strategy, experimentation, rapid prototyping, and implementation in support of Mayo Clinic’s learning and workforce development priorities. The position drives the vision, strategy, and technical roadmap for assigned products or capabilities, aligning business requirements, execution, and delivery with Mayo Clinic’s strategy and goals. It advocates for end-user experience through data- and research-driven product discovery and development, oversees the full product lifecycle, contributes to OKRs, derives feature intention maps, manages capacity and scope, and delivers a high-quality user experience on time and within budget. The role leads agile product methodologies and works with technology architects, engineers, data scientists, experience design, content, and digital analytics leaders. The Senior Technical Product Manager is accountable for a cross-functional team that may include design, engineering, data engineering, and data science experts. Responsibilities include recruiting, hiring, and mentoring team members; guiding technical product strategy, vision, design, and development execution; and ensuring delivery of high-value products aligned with business goals and user experience. The role uses market and customer feedback and data to guide product development, builds partnerships with business stakeholders, and proactively manages regulatory, security, operational, and other risks. It also manages schedules, scope, budgets, external vendor and partnership relationships as assigned, product performance scorecards, and OKRs. The role requires the ability to communicate and translate technical product vision, strategy, and design with engineering partners; understand digital technology design, build, and operations capabilities; assess emerging technologies for current and future product needs; solve problems creatively; and guide engineering and data science teams. This is a hybrid position, located within 100 miles of a Mayo Clinic campus, with occasional on-site expectations based on business needs.
Requirements
- Bachelor’s degree and at least 5 years of technical digital product management experience, including digital products and platforms; or a high school diploma/GED and at least 9 years of direct digital product management experience.
- Experience managing complex products or a family of multiple products.
- Expert knowledge of the software development life cycle (SDLC).
- Experience working with Epic or other complex EHR systems.
- Ability to obtain Scrum Product Owner certification within 1 year.
- Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship.
Nice To Haves
- Prior health care experience.
Responsibilities
- Drive the vision, strategy, and technical roadmap for assigned technical products or capabilities.
- Align product priorities and delivery with business requirements and Mayo Clinic’s overall strategy and goals.
- Advocate for end users through data- and research-driven product discovery and development.
- Oversee the product lifecycle, from defining the vision and contributing to OKRs through feature planning, capacity and scope management, technology development or acquisition, and delivery.
- Lead agile product methodologies and coordinate with technology architects, engineers, data scientists, experience design, content, and digital analytics leaders.
- Lead and be accountable for a high-performing, cross-functional team; recruit, hire, and mentor team members.
- Guide technical product strategy, vision, design, and development execution, ensuring delivery of high-value products aligned with business goals and user experience.
- Use market and customer feedback and data to guide future product and feature development, and improve features based on end-user pain points.
- Build partnerships with business stakeholders and other internal partners to ensure products meet business requirements and align with organizational priorities.
- Proactively manage regulatory, security, operational, and other product risks.
- Monitor and manage product schedules, scope, and budgets to deliver as scheduled.
- Manage external Mayo Clinic vendor and partnership relationships as assigned.
- Set and manage product performance scorecards and OKRs.
- Communicate and translate technical product vision, strategy, and design with engineering partners.
- Assess emerging technologies and their capabilities, tradeoffs, and applicability to Mayo Clinic digital product needs.
- Guide and lead engineering and data science teams.
Benefits
- Medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
