Senior Technical Product Manager
About The Position
The Senior Technical Product Manager serves as the strategic and technical leader for ADE's learning technology ecosystem. The role evaluates emerging technologies, applies systems thinking to architect and harmonize digital learning capabilities, and translates workforce and learner needs into scalable solutions. Working across technical and non-technical teams, the position leads product strategy, experimentation, rapid prototyping, and implementation in support of Mayo Clinic's learning and workforce development priorities. The role drives the vision, strategy, and technical roadmap for assigned products or capabilities, ensuring alignment with business requirements, Mayo Clinic strategy, and end-user needs. It oversees the full product lifecycle, including defining the vision, contributing to OKRs, mapping feature intentions, managing capacity and scope, building or acquiring technology, and delivering a high-quality user experience on time and within budget. It leads agile product methodologies and partners with technology architects, engineers, data scientists, experience design, content, and digital analytics leaders. The position is accountable for the success of a cross-functional team, including design, engineering, data engineering, and data science experts, and recruits, hires, and mentors team members. It guides product strategy, design, and development execution; delivers high-value products aligned with business goals and user experience optimization; and uses market and customer feedback and data to inform development. The role builds partnerships with business stakeholders, manages product and operational risks, vendor relationships, schedules, scope, and budgets, and sets and manages product performance scorecards and OKRs. It requires the ability to communicate technical product vision and design to engineering partners, understand digital technology design, build, and operations capabilities, and evaluate emerging technologies for potential application to Mayo Clinic's digital product needs. This is a hybrid position. The employee must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.
Requirements
- Bachelor's degree and at least 5 years of technical digital product management experience, including 5 years with digital products and platforms; alternatively, at least 9 years of direct digital product management experience with a high school diploma or GED.
- Experience managing complex products or a family of multiple products.
- Expert knowledge of the software development life cycle (SDLC).
- Experience working with Epic or other complex EHR systems.
- Certification in Scrum Product Owner within 1 year.
- Authorization to work and remain in the United States without Mayo Clinic sponsorship now or in the future.
Nice To Haves
- Prior health care experience.
Responsibilities
- Drive the vision, strategy, and technical roadmap for assigned technical products or capabilities.
- Translate workforce, learner, business, and end-user needs into scalable digital learning solutions.
- Lead product discovery and development using data- and research-driven methods, advocating for the end-user experience.
- Oversee the full product lifecycle, from defining vision and feature intentions through technology delivery and user experience.
- Contribute to OKRs and manage product capacity, scope, schedules, and budgets to deliver on time and within budget.
- Lead agile product methodologies and coordinate with technology architects, engineers, data scientists, experience design, content, and digital analytics leaders.
- Lead and be accountable for a high-performing cross-functional team; recruit, hire, and mentor team members.
- Guide product strategy, vision, design, and development execution to deliver high-value products aligned with business goals.
- Use market and customer feedback and data to guide future product and feature development.
- Build deep partnerships with business stakeholders and ensure products meet business requirements and align with organizational strategies and priorities.
- Proactively manage regulatory, security, operational, and other product risks.
- Manage external vendor and partnership relationships as assigned.
- Set and manage product performance scorecards and OKRs.
- Communicate and translate technical product vision, strategy, and design to engineering partners.
- Evaluate emerging technologies and their potential applicability to Mayo Clinic digital product needs.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Affordable vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
