Senior Technical Product Manager

Keyfactor, Inc. • Lumberton, TX

10d • Remote

About The Position

The Senior Technical Product Manager will define and execute the vision, strategy, and roadmap for Keyfactor’s Command Certificate Lifecycle Management product line. The role calls for expertise in cryptographic security, machine identity management, and SaaS/on-premises hybrid solutions. The position will guide the product’s evolution as a central certificate lifecycle management platform, delivering innovative, scalable, and compliant solutions for enterprise customers and strategic partners.

The role oversees the product lifecycle from ideation through launch and continuous improvement, with responsibility for strategy, roadmap prioritization, customer and market insight, requirements, delivery, and product performance. The manager collaborates across engineering, design, documentation, support, and go-to-market teams, and serves as a key contact for executives, field teams, and strategic customers. Applicants must be legally authorized to work in the United States. The position is remote within the United States and requires up to 10% travel.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven product management experience in security, SaaS, or enterprise software.
• Deep understanding of cryptographic technologies, machine identity management, and agile methodologies.
• Exceptional communication and leadership skills, with a record of cross-functional collaboration.
• Proficiency with product management tools such as JIRA and Confluence, and with data analytics platforms.
• Legally authorized to work in the United States.

Nice To Haves

• Master’s degree (MS, MBA, or related).
• Certified Product Manager (CPM) or equivalent certification.
• Experience with FedRAMP, PQC, SAST, or CI/CD pipeline integrations.
• Familiarity with UX/UI best practices and technical documentation strategies.
• Demonstrated ability to drive SaaS and on-premises product launches and migrations.

Responsibilities

• Establish and communicate a product vision aligned with company strategy and developments in certificate lifecycle management, machine identity governance, and compliance.
• Develop and maintain the product roadmap, prioritizing certificate discovery, lifecycle automation, policy enforcement, deployment flexibility, advanced analytics, and platform integrations.
• Manage the product lifecycle from ideation through launch and continuous improvement, ensuring timely, high-quality releases for SaaS and on-premises deployments.
• Lead the transition from proof of concept to production, address friction points, and support enablement.
• Research markets and engage customers, partners, and industry stakeholders to identify trends, competitive dynamics, and evolving needs.
• Collaborate with engineering, design, documentation, support, and go-to-market teams to deliver customer-centric solutions.
• Promote dedicated Confluence spaces and Zendesk resources for product documentation and support.
• Translate strategic goals into product requirements, user stories, and acceptance criteria; guide development of features such as cryptographic asset discovery, policy enforcement, and advanced analytics.
• Monitor product performance using analytics and customer feedback, and drive improvements in security, scalability, and user experience.
• Provide regular product updates to executive leadership, field teams, and strategic customers as the primary product contact.
• Mentor product managers and cross-functional contributors, supporting innovation, technical excellence, and continuous learning.

Benefits

• Second Fridays: company-wide day off on the second Friday of each month, except November and December; subject to change.
• Comprehensive benefit coverage globally.
• Paid parental leave, with structure varying by region and government requirements.
• In the United States, generous paid parental leave and comprehensive adoption and fertility support.
• Competitive time off globally.
• Employee-focused ambassadors through Key Contributors and Culture Committees.
• DIVERSE Commitment to a more inclusive and diverse future in business, society, and technology.
• Keyfactor Alliance Program supporting DEIB efforts.
• Wellbeing resources, wellness allowance, free mindfulness app membership, and Wellness Wednesdays.
• Global Volunteer Day, nonprofit matching, and three volunteer days off.
• Monthly talent development and cross-functional meetings supporting professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior