Senior Systems Technician

Vector Security and Vector Security Networks Career • Plymouth Meeting, PA

12d • Onsite

About The Position

Vector Security is hiring a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems. The role involves troubleshooting complex systems and network issues, working with basic integration, and understanding access control and video surveillance systems. The technician communicates system functionality to customers and serves as a mentor to junior technicians, sharing technical knowledge to strengthen individual and branch capabilities.

The position is based in Hammonton, New Jersey, and involves working on the road. Vector Security describes itself as a provider of security, life safety, video, access control, monitoring, and managed network services for residential, commercial, and enterprise customers.

Requirements

• High school diploma or equivalent.
• Three to five years of field experience, or equivalent technical education or certification.
• Valid driver’s license with an acceptable driving history.
• Ability to communicate professionally with various individuals and provide superior customer service.
• Ability to understand the technical functionality of systems learned online and/or through hands-on instruction.
• Proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

• At least two years of experience with life safety and home automation equipment.
• ESA Certified Alarm Technician Level 2 or equivalent.
• NICET Fire or Video Level 1 certification.

Responsibilities

• Install and service various types of commercial security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Explain system functionality to customers and answer their questions.
• Keep job sites clean and organized to support safe work.
• Use basic logic to move issues toward resolution.
• Review the work of Entry Level and Level 1 technicians on shared job sites and provide training to correct errors.
• Train and mentor Entry Level and Level 1 technicians on package and less complex systems.

Benefits

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• Company-paid life and AD&D insurance
• Company-paid short- and long-term disability
• Voluntary benefit products
• 401(k) retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED