Senior Supervisor, Security
About The Position
Collectors is seeking a Senior Security Supervisor to maintain a safe and secure working environment at its headquarters in Santa Ana, California. The role protects personnel, safeguards items in the company’s custody, controls facility access, and manages the security workforce. Responsibilities include scheduling and overseeing staff, evaluating performance, rewarding and disciplining employees, and resolving departmental and cross-functional complaints and problems. The position reports to the Head of Physical Security and is required onsite at the office five days per week. A valid California BSIS Guard Card and driver’s license are required. The supervisor must also respond on short notice at any time of day or night when required.
Requirements
- At least 5 years of corporate security management experience and at least 10 years of total experience in the security field.
- Bachelor’s degree in a related field or equivalent work experience.
- Valid California BSIS Guard Card.
- Valid driver’s license.
- Experience with physical security, access control systems, video systems, guest management, facility key systems, and fire life-safety.
- Strong policy and procedure development skills.
- Strong verbal and written communication skills, including the ability to understand and relay company policies and procedures.
- Leadership ability to motivate others, drive departmental change, and build relationships across the organization.
- Familiarity with standard concepts, practices, and procedures in Security/Loss Prevention.
- Strong team management, planning, and organizational skills; ability to remain flexible and develop and execute realistic action plans in an evolving environment.
- Ability to respond on short notice at any time of day or night when required.
- Ability to bend and twist the neck and waist, and squat.
- Ability to type, use a mouse, and sit and look at a computer for potentially long periods.
- Ability to hear alarms, signals, and verbal instructions.
- Ability to lift, carry, and move materials weighing up to 50 pounds.
- Ability to sit or stand for extended periods and walk for long periods.
- Occasional exposure to machinery noise and to warehouse environments without heating or cooling, with fluctuations in temperature and humidity.
Responsibilities
- Interview, hire, train, and manage security staff, ensuring adherence to company policies and procedures, overtime requests, permits, and licensing requirements.
- Oversee contracted security services and manage vendor performance.
- Respond on short notice at any time of day or night when required.
- Maintain surveillance equipment and alarms, including access control and video monitoring systems, and ensure they are operational.
- Maintain physical key control for Operations and Corporate facilities.
- Serve as a liaison between the Security team and other departments and stakeholders; inform upper management of problems or security issues and communicate with other department supervisors.
- Provide regular feedback to direct reports and conduct regular reviews in accordance with company policy, fostering growth, improvement, efficiency, and respect.
- Conduct preliminary investigations into discrepancies at corporate offices and events while maintaining confidentiality and treating others considerately.
Benefits
- Medical, dental, and vision insurance enrollment for full-time employees.
- Fertility, commuter, and educational assistance benefits for full-time employees.
- 401(k) matching plan.
- Flexible time off for salaried employees.
- Ten company-paid holidays for regular, full-time employees.
- Discounts on select grading services for approved submissions.
- Flexible schedules offered by many teams, with varying shifts and accommodation where possible.
- Employee celebrations, holiday events, and team-building activities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
