Security Supervisor

Texas Health & Human Services Commission•San Antonio, TX

9d•$3,793 - $5,921•Onsite

About The Position

The Security Supervisor, titled Program Supervisor I (Assistant Supervisor), performs journey-level administrative and supervisory work within the State Hospital System security program. The role oversees security department operations, provides guidance and training on security and safety processes and procedures, and evaluates and recommends changes to improve professionalism, efficiency, and cost effectiveness. The position supervises assigned staff under moderate supervision, with limited latitude for initiative and independent judgment. It is housed on the Maximum Security Unit at San Antonio State Hospital and is not eligible for telework. The role may involve a specific or rotating shift, extended shifts, overtime, and flexible work hours. Additional pay may be available for work performed evenings, nights, weekends, or at maximum-security locations. The employee may also support disaster response, recovery, or Continuity of Operations activation, which may require work at an alternate location or on an alternate shift pattern. Travel may be up to 10%.

Requirements

Associate degree and at least 24 months of experience, or no degree and at least four years of experience.
At least one year of supervisory experience.
At least one year of experience writing policies, procedures, reports, or plans.
At least one year of experience in Security or Emergency work.
Valid Texas driver's license, or obtain one within 90 days of hire to drive a state vehicle; applicants with an out-of-state license must provide an original certified driving record. An eligible driving record is required under HHSC Fleet Management policy.
Knowledge of The Joint Commission standards and Centers for Medicare and Medicaid Services conditions of participation.
Knowledge of the Life Safety Code and Hazardous Materials Management.
Knowledge of operating an inventory and maintenance program for a Medical Equipment Program.
Knowledge of Emergency Management and ability to lead others in an emergency.
Skill in identifying measures or indicators of security program and staff performance.
Skill in operating a computer and applicable software.
Excellent writing skills and ability to prepare reports, policies, and procedures.
Ability to communicate clearly and effectively orally and in writing.
Ability to lead, train, and supervise others.
Physical ability to perform Treatment Intervention and Preventative Strategies (TIPS).
Ability to gather, assemble, correlate, and analyze facts; assess situations and respond appropriately; establish goals and objectives; and devise solutions to administrative problems.
Must pass fingerprint criminal background, pre-employment drug, and registry checks, including CANRS, Nurse Aid, Medication Aide and Employee Misconduct, and LEIE checks.
Must be at least 18 years old for employment at a state-operated facility.
Must comply with HHSC immunization policy and state hospital immunization-related operating procedures.
Males between ages 18 and 25 must be registered with the Selective Service.

Nice To Haves

Graduation from an accredited four-year college or university with major coursework such as Security or Emergency Management.
Knowledge of Life Safety Code, Hazardous Materials Management, and Medical Equipment Management is generally preferred.

Responsibilities

Assist with security department operations and supervise assigned security officers, including hiring, scheduling and assigning work, setting performance measures, evaluating performance, providing feedback, recommending training and personnel or disciplinary actions, and scheduling and approving leave.
Prepare the security schedule and meet with staff regularly at shift changes.
Review security incident reports for accuracy and timeliness, distribute reports as warranted, and archive final reports in a database for retrieval.
Evaluate and develop processes, guidelines, and standards for the security department, and implement improvements based on best practices.
Develop security department procedures, policies, rules, and regulations in conjunction with the Texas Private Security Bureau.
Prepare security department budget requests by assessing resources and requesting items such as uniforms, vehicles, and supplies.
Prepare and update training and operational manuals and safety and security education programs; contribute to security manual documentation and develop or conduct staff training.
Conduct required monthly and annual fire drills in campus buildings, including patient units; document drill responses and respond to alarms.
Initiate preliminary investigations into matters including theft, collisions, missing or damaged state property, and criminal mischief.
Provide bi-monthly training or technical assistance during pre-service training on fire and safety response, campus parking and fire lanes, key security, traffic enforcement, ID badges, and emergency calling procedures.
Participate in disaster response or recovery and Continuity of Operations activities as assigned, potentially at an alternate location or on an alternate shift.
Perform other duties as assigned.