Senior Supervisor, Security

Collaborative Solutions • Santa Ana, CA

1d • Onsite

About The Position

Collectors is seeking a Senior Security Supervisor to maintain a safe and secure working environment at its headquarters in Santa Ana, California. The role protects personnel and items in the company’s custody and controls access to its facilities. It manages the security workforce, including scheduling and overseeing work, evaluating performance, rewarding and disciplining employees, and addressing complaints and problems within and outside the department. The position reports to the Head of Physical Security and is onsite at the Santa Ana headquarters five days per week. A valid California BSIS Guard Card and valid driver’s license are required. The role may require responding on short notice at any time of day or night.

Requirements

• At least 5 years of corporate security management experience and at least 10 years of total experience in the security field.
• Bachelor’s degree in a related field or equivalent work experience.
• Valid California BSIS Guard Card.
• Valid driver’s license.
• Experience with physical security, access-control systems, video systems, guest management, facility key systems, and fire life-safety.
• Strong policy and procedure development skills.
• Strong verbal and written communication skills, including the ability to understand and communicate company policies and procedures.
• Ability to inspire and motivate others, drive departmental change, and build relationships across the organization.
• Familiarity with standard concepts, practices, and procedures in Security or Loss Prevention.
• Superior team-management, planning, and organizational skills, with the ability to remain flexible and develop and execute realistic action plans in an evolving environment.
• Ability to hear alarms, signals, and verbal instructions.
• Ability to lift, carry, and move materials up to 50 pounds.
• Ability to sit or stand for extended periods and walk for long periods.
• Ability to bend and twist the neck and waist and squat.
• Ability to type, use a mouse, and sit and look at a computer for potentially long periods.
• Ability to work with occasional exposure to machinery noise and warehouse environments without heating or cooling, including temperature and humidity fluctuations.

Responsibilities

• Interview, hire, train, and manage security staff, ensuring compliance with company policies and procedures, overtime requests, permits, and licensing requirements.
• Oversee contracted security services and manage vendor performance.
• Respond on short notice at any time of the day or night when required.
• Maintain surveillance equipment and alarms, including access-control and video-monitoring systems, ensuring they operate as designed.
• Maintain physical key control for Operations and Corporate facilities.
• Act as a liaison between Security and other departments or stakeholders; inform upper management of problems or security issues and communicate with other department supervisors.
• Provide regular feedback to direct reports and conduct regular Security Team reviews in accordance with company policy, fostering growth, improvement, efficiency, and respect.
• Conduct preliminary investigations into discrepancies at corporate offices and events while maintaining confidentiality and treating others considerately.

Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, and educational assistance benefits for full-time employees.
• 401(k) matching plan.
• Flexible time off for salaried employees.
• Ten company-paid holidays for regular, full-time employees.
• Discounts on select grading services for approved submissions.
• Some teams offer flexible schedules with varying shifts.
• Celebrations, holiday events, and team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior