Security Supervisor

Maximus Global Services•Miami, FL

7d•Onsite

About The Position

Maximus Global Services (MGS) provides aviation services at airports across the United States. The Security Supervisor position is based at Orlando International Airport (MCO) and is responsible for overseeing day-to-day operations in security areas, including gates, catering, ramp, doors, and search. The Supervisor ensures security agents are prepared and employees are appropriately assigned and in place. The role includes planning operations in advance, assigning work, ensuring employees have necessary personal protective equipment (PPE), maintaining service coverage, preparing for audits, conducting random security tests, and ensuring compliance with applicable security procedures. The Supervisor also communicates operational changes, addresses employee, operational, and client issues, keeps training current, communicates with management, and provides an end-of-shift report. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Previous experience with TSA regulations, audit programs, and airport security.
Must pass a background check and drug test.
Computer literacy with Microsoft Office applications such as Word, Excel, and Outlook.
Ability to read, write, and speak English.
Good working knowledge of management practices and principles.
Critical-thinking skills and the ability to quickly assess situations and respond appropriately.
Ability to work nonstandard hours, including evenings, weekends, and holidays.

Responsibilities

Plan and prepare operations at least one day in advance, including wheelchair counts, flight status, and staffing needs.
Deliver plans and assignments to the team before operations begin.
Ensure personnel have the necessary PPE.
Ensure coverage for services.
Prepare for TSA or airline audit programs and ensure audits achieve a 100% score.
Conduct random security tests for the search area and catering.
Ensure employees follow security procedures for TSA, CBP, and other applicable entities and airports where MGS operates.
Update leads, coordinators, and personnel about operational irregularities or changes.
Address issues involving personnel, operations, and clients.
Ensure personnel training is current.
Communicate irregularities and operational requests to management.
Deliver a full end-of-shift operational recap to management.
Maintain relationships with employees and clients.