Senior Supervisor - Housekeeping Training

Pyramid Global Hospitality • Roanoke, TX

10d • Onsite

About The Position

The Senior Housekeeping Training Supervisor assists the management team with overseeing and implementing the Housekeeping Department’s training program and quality-control efforts across Guest Rooms, Laundry, and Public Space. The role develops housekeeping staff to maintain high standards and efficiency. The position is full-time, based at the Deloitte University Hotel & Conference Center in Westlake, Texas, with a mid shift and occasional weekends. Compensation is $23 per hour.

Requirements

• One year of supervisory experience in housekeeping.
• One year of experience in the hospitality industry; hotel housekeeping operations experience is preferred.
• Strong computer skills, including knowledge of Microsoft Excel, Word, and Outlook.
• Ability to communicate in English by reading, speaking, and writing.

Nice To Haves

• Knowledge of a hotel Property Management System; Infor experience is desirable.

Responsibilities

• Ensure housekeeping standards are in place and conduct frequent quality-control efforts.
• Oversee and maintain onboarding for new hires, transfers, and cross-trained employees, including training schedules, packets, outlines, and competency compliance.
• Ensure employees complete required training and classes on time and as needed.
• Maintain and update Skills Training Outlines on an ongoing basis.
• Audit and develop peer trainers through goal setting, coaching, and training sessions.
• Maintain housekeeping training data, including required classes and cross-trained employees.
• Coordinate and facilitate Bloodborne Pathogens training for new hires and annual renewal.
• Work in various housekeeping positions as needed and when business levels demand it.

Benefits

• 10 days of holiday pay.
• Up to 14 vacation and sick days per year.
• Weekly pay.
• Leadership and career development programs, with opportunities to grow and transfer to new positions.
• Free lunch in the associate cafeteria.
• Eligibility for medical insurance and other benefits within 30 days of employment.
• Employer matching 401(k).
• Tuition reimbursement.
• Free on-site parking.
• Free uniforms and uniform cleaning.
• Benchmark Hospitality hotel discounts.
• Associate events and an employee-focused culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed