Housekeeping Supervisor

Stonebridge Hospitality Associates•Denver, CO

1d•Onsite

About The Position

The Housekeeping Supervisor assists the Executive Housekeeper in managing the housekeeping and laundry departments, ensuring high standards of cleanliness, guest service, and operational efficiency. This role supervises staff, monitors cleanliness, and coordinates daily housekeeping operations to maintain a welcoming and well-maintained hotel environment. The position is based at The Slate Denver in Denver, Colorado, and pays $22–$24 per hour. It is full-time and non-exempt, and reports to the Executive Housekeeper. The role supervises the Housekeeping Department. The position involves supervising housekeeping and laundry staff, supporting departmental budgeting and cost control, enforcing policies and service standards, directing associates, preparing daily assignments, monitoring guest-room and public-area cleanliness, coordinating room-status reporting with the front desk, working with security on lost and found, and overseeing linen, supply, and equipment inventories. The schedule is flexible and may include evenings, weekends, and holidays based on hotel needs. Work is primarily indoors in guest rooms, public areas, and back-of-house spaces, with occasional outdoor tasks.

Requirements

At least 2 years of supervisory experience in housekeeping or a related field.
Experience managing staff schedules, performance evaluations, and training programs.
Proficiency in budgeting, inventory management, and cost control.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
Strong attention to detail and commitment to cleanliness standards.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Problem-solving skills and the ability to address guest and staff concerns professionally.
Ability to frequently stand, walk, bend, and stoop for extended periods.
Ability to regularly lift and carry objects up to 20 lbs.
Ability to work a flexible schedule, including evenings, weekends, and holidays, based on hotel needs.

Nice To Haves

Housekeeping supervisory experience in a hotel environment is preferred.

Responsibilities

Supervise housekeeping and laundry staff, including performance evaluations, training, and development.
Assist the Executive Housekeeper in managing the department’s annual budget and cost control systems.
Enforce departmental policies and procedures to maintain service standards and efficiency.
Ensure quality services meet guest needs and enhance guest satisfaction.
Direct hourly associates in all areas of the housekeeping and laundry departments.
Prepare daily assignment sheets for housekeeping and laundry associates.
Maintain cleanliness standards in guest rooms and public areas and ensure compliance with hotel objectives.
Inspect and monitor cleanliness and take corrective action for substandard conditions.
Compile and report the status of all guestrooms to the front desk department.
Work with the security office to manage lost and found items.
Maintain departmental productivity and labor cost goals.
Oversee inventories of linen, supplies, and equipment and assist with ordering as necessary.