Senior Sports and Entertainment Franchise Enterprise Account Executive

Toast•Philadelphia, PA

1d•Hybrid

About The Position

Toast is seeking an experienced Sports and Entertainment Enterprise Account Executive to build business success by identifying, qualifying, and selling to prospects. The role focuses on managing new and existing accounts across sports and entertainment markets and other business verticals, achieving sales and profitability objectives, and maintaining strong customer relationships. The successful candidate is results-driven, communicates effectively, and brings a customer-service orientation. The role involves developing relationships with key customer personnel, identifying and pursuing business opportunities, and collaborating with management and internal teams to expand markets and grow revenue. The Account Executive manages the sales cycle from prospecting and discovery through demonstrations, proposals, negotiation, and closing. The position also represents Toast at industry events and tracks sales activity and performance using Salesforce and reporting tools. Toast embraces a hybrid work model intended to support in-person collaboration while accommodating individual needs. Specific in-office expectations vary by region. The role may require travel of up to 50%. The estimated total targeted cash compensation includes base salary, commission, and bonus if eligible. The role qualifies for uncapped commissions. Listed ranges are $181,000–$290,000 in Zone A, $157,000–$251,000 in Zone B, and $141,000–$226,000 in Zone C. Starting salary depends on skills, experience, and geographic location. Benefits and equity may also be included if eligible. Toast does not sponsor work visas for this role.

Requirements

At least 3 years of experience as a Sales Account Executive, with a strong history of successful selling into Sports & Entertainment markets.
Experience selling a Point of Sale platform in the hospitality industry.
Experience with CRM software and MS Office, particularly Salesforce and MS Excel.
Ability to understand and analyze sales performance metrics.
Strong communication and relationship-building skills.
Strong analytical and negotiation skills.
Business acumen and a problem-solving attitude.
Ability to travel up to 50%.

Responsibilities

Establish and maintain productive, professional relationships with key personnel across assigned customer accounts, markets, and business verticals.
Conduct market research to identify business opportunities, evaluate customer needs, and prospect through cold calling, networking, and social media.
Partner with management and key stakeholders to develop market expansion strategies, establish sales goals, and drive market share and revenue growth.
Engage prospective clients to understand their business needs, schedule meetings, and deliver product presentations and demonstrations.
Lead solution development efforts addressing customer needs, collaborating with internal teams and key stakeholders.
Manage the full sales cycle, including creating quotes, conducting virtual and in-person demonstrations, negotiating contracts, closing deals, and addressing customer objections.
Maintain accurate Salesforce activity records, prepare sales and financial reports, and track performance against sales targets and strategic objectives.
Represent Toast at industry exhibitions, conferences, and networking events to build relationships and generate business opportunities.
Collaborate with sales, marketing, and cross-functional teams to develop presentation materials, support sales initiatives, and prepare for product demonstrations.
Achieve assigned sales and profitability targets while maintaining strong customer relationships and high customer satisfaction ratings.