Senior Sports and Entertainment Franchise Enterprise Account Executive

Toast•Charlotte, NC

2d•$141,000 - $290,000•Hybrid

About The Position

Toast is seeking an experienced Sports and Entertainment Enterprise Account Executive to identify, qualify, and sell to prospects while helping the company achieve business goals. The role manages new and existing accounts across assigned customer accounts, markets, and business verticals, with the objective of achieving sales and profitability targets and maintaining strong customer relationships and satisfaction. The position covers the full sales cycle, from prospecting and understanding client needs through product demonstrations, solution development, negotiations, contract closing, and ongoing account management. The Account Executive works with management, customers, and internal sales, marketing, and cross-functional teams to expand markets, drive revenue and market share, and support successful sales initiatives. The role includes representing Toast at industry events and may require travel up to 50%. Toast describes its work model as hybrid, with in-person collaboration and office expectations varying by region. The role offers uncapped commissions and may include benefits and equity, subject to eligibility. The stated total targeted cash ranges vary by geographic pay zone: Zone A, $181,000–$290,000; Zone B, $157,000–$251,000; and Zone C, $141,000–$226,000. Total targeted cash includes base salary, commission, and bonus if eligible; starting salary depends on skills, experience, and geographic location.

Requirements

At least 3 years of experience as a Sales Account Executive, with a strong history of successful selling into Sports and Entertainment markets.
Experience selling a Point of Sale platform in the hospitality industry.
Experience with CRM software and MS Office, particularly Salesforce and MS Excel.
Ability to understand and analyze sales performance metrics.
Excellent communication and relationship-building skills.
Strong analytical and negotiation skills.
Business acumen and a problem-solving attitude.
Ability to travel up to 50%.

Responsibilities

Establish and maintain productive, professional relationships with key personnel across assigned customer accounts, markets, and business verticals.
Conduct market research to identify new business opportunities, evaluate customer needs, and prospect through cold calling, networking, and social media.
Partner with management and key stakeholders to develop market expansion strategies, establish sales goals, and drive market share and revenue growth.
Engage prospective clients to understand their business needs, schedule meetings, and deliver product presentations and demonstrations.
Lead solution development efforts addressing customer needs in collaboration with internal teams and key stakeholders.
Manage the full sales cycle, including creating quotes, conducting virtual and in-person demonstrations, negotiating contracts, closing deals, and addressing customer objections.
Maintain accurate Salesforce activity records, prepare sales and financial reports, and track performance against assigned sales targets and strategic objectives.
Represent Toast at industry exhibitions, conferences, and networking events to build relationships and generate business opportunities.
Collaborate with sales, marketing, and cross-functional teams to develop presentation materials, support sales initiatives, and prepare for product demonstrations.
Achieve assigned sales and profitability targets while maintaining strong customer relationships and customer satisfaction ratings.