Senior Solutions Engineer

Boulevard

13h • $133,000 - $160,000 • Remote

About The Position

Boulevard is hiring a Senior Solutions Engineer to own the technical story in enterprise and strategic sales cycles. The role translates how multi-location salons, spas, medspas, and franchises operate into credible, tailored demonstrations of Boulevard. It is a senior individual-contributor position with autonomy and the opportunity to develop assets that improve the technical quality of the go-to-market team. The role works closely with Enterprise and Mid-Market Account Executives, Product, Engineering, and Implementation, and is remote within the U.S.

The Solutions Engineer leads technical discovery and qualification, designs integration solutions, and communicates technical findings to executives. They connect Boulevard to prospects’ business cases, demonstrate value and ROI, develop proofs of concept, respond to RFPs and security questionnaires, and advise on security and sensitive-data handling. They also assess and document integration needs, relay recurring product gaps and feature requests, prepare demo environments and prospect briefings, use AI tools to accelerate presales work, and coach newer upmarket sales teammates.

Boulevard provides a client experience platform for appointment-based self-care businesses, including salons, spas, medspas, and barbershops. The company describes its culture as curious, experimental, inclusive, and focused on high standards alongside genuine care. It offers competitive base pay, potential variable compensation and performance bonus eligibility, equity participation for full-time employees, insurance and healthcare support, paid parental leave, flexible paid time off, holidays, and remote-work allowances and perks.

Requirements

• At least 5 years of experience in solutions engineering, sales engineering, technical account management, or a comparable customer-facing technical role in B2B SaaS.
• Direct SaaS experience, including understanding how subscription software is built, sold, implemented, and renewed, and familiarity with release and roadmap cycles, APIs and integrations, and data migration.
• Demonstrated ownership of enterprise or strategic sales cycles, including multi-location or franchise buying structures.
• Technical fluency in APIs, integrations, data flows, and permissions models.
• Ability to communicate credibly with both operators and technical stakeholders and answer routine technical questions without engineering support.
• Strong written communication and ability to produce precise, self-contained documentation.
• Ability to work independently amid ambiguity, define an approach, and own the outcome.

Nice To Haves

• Experience in beauty, wellness, health, or another appointment-based services vertical.
• Working familiarity with HIPAA, PHI, and PII requirements in a software context.
• Hands-on experience building or prototyping with AI tools, including prompt design and evaluation.
• Experience selling to or supporting private-equity-backed groups, franchise organizations, or multi-site operators.

Responsibilities

• Lead technical discovery, technical qualification, integration solution design, and executive-facing readouts for enterprise and strategic opportunities.
• Partner with Account Executives to connect Boulevard to prospects’ business cases and demonstrate value, ROI, and how Boulevard APIs extend across their existing technology stack.
• Build working proofs of concept and interactive prototypes demonstrating prospects’ workflows on Boulevard.
• Write RFP and security questionnaire responses that provide prospects with useful insight into their operations.
• Advise prospects and internal teams on security configuration and HIPAA, PHI, and PII handling; serve as the technical contact during procurement security reviews.
• Scope integration requirements, categorize each as supported today, addressable through a partner solution, or a product gap, and document them for Sales, Implementation, and Support.
• Communicate recurring gaps and feature requests from active deals to Product and Engineering.
• Advise on demo environment strategy, create sandboxes—most often post-sale migration sandboxes—and prepare prospect briefings to align sales-cycle commitments with delivery.
• Use AI tools to accelerate presales deliverables.
• Coach new upmarket sales teammates.

Benefits

• Competitive base pay and performance bonus eligibility.
• Equity participation for all full-time employees.
• Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage.
• Annual $1,200 employer HSA contribution for eligible plans.
• Dental, vision, life, and disability insurance with premiums fully covered.
• 12 weeks of fully paid U.S. parental leave for all new parents.
• Flexible paid time off and 10 U.S. company holidays.
• $200 home-office setup allowance and $50 monthly work-from-home reimbursement.
• $200 quarterly Boulevard Bucks for well-being and industry connection.
• One Medical membership and Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed