Senior Solutions Engineer

Orgvue•Philadelphia, PA

About The Position

Orgvue is an organizational design and planning platform that helps businesses understand workforce activities and skills, connect strategy to structure, and make informed decisions about current and future organizational states. The company serves large enterprises and consulting firms and is headquartered in the United Kingdom, with offices in the United States, Canada, the Netherlands, and Australia. Orgvue is seeking a Senior Solutions Engineer to join its Partner Solutions team. This role is a technical expert position in a fast-growing SaaS business in the HR technology market. The engineer will help define, develop, and deliver innovative solutions to complex customer and partner challenges, working closely with partners and internal Product Management, Engineering, Partner Success, and Customer Experience teams. The role combines technical capability, solution design, and commercial awareness to evolve Orgvue’s platform and solution offerings. The Senior Solutions Engineer will lead the design and development of complex solution capabilities within the Orgvue platform, helping partners and customers maximize the value of their investment. The role covers requirements definition, implementation guidance, and support for successful deployment. It involves technical problem solving, solution design, stakeholder engagement, and innovation.

Requirements

  • Significant experience working with the Orgvue platform or comparable enterprise SaaS solutions.
  • Strong solution design, technical consulting, and problem-solving capabilities, with experience leading complex solution development or implementation initiatives.
  • Strong programming and technical skills, including JavaScript and ideally Python or similar technologies.
  • Practical experience using LLM tools in technical or consulting workflows, including writing clear instructions and examples, testing performance, and assessing and improving outputs.
  • Strong understanding of data structures, data management, analytics, and modelling concepts.
  • Experience gathering, analysing, and translating business requirements into technical solutions.
  • Excellent stakeholder management, communication, and presentation skills, with experience presenting solutions and recommendations to customers, partners, and senior stakeholders.
  • Ability to work independently while collaborating effectively across Product, Engineering, and Customer Experience teams.
  • Passion for innovation, continuous learning, and creating customer value through technology.

Responsibilities

  • Act as a senior technical subject matter expert on the Orgvue platform and help solve complex customer and partner challenges.
  • Build trusted relationships with partners and internal stakeholders to understand business requirements and identify solution opportunities.
  • Lead the definition, design, development, and delivery of custom solutions, content, and capabilities within the Orgvue platform, from discovery and requirements gathering through deployment and early adoption.
  • Identify emerging market and customer needs, translate them into scalable solution concepts, and recommend new capabilities and ways to deliver customer value.
  • Collaborate with Product Management, Engineering, and the wider Partner Solutions function to share customer feedback, identify platform enhancements, and support continuous improvement.
  • Develop documentation, configuration guidance, deployment materials, best practices, and reusable solution assets to support effective delivery and adoption.
  • Use LLM tools to accelerate research, solution design, configuration, coding, and documentation, reviewing outputs for accuracy and suitability before use.
  • Create and maintain LLM skill files that capture Orgvue expertise, solution patterns, and implementation guidance for use through the MCP server.
  • Mentor Solutions Engineers and provide technical guidance and enablement to Partner Success, Technical Account Management, and Customer Experience teams.
  • Support proof-of-concept activities, pilot programmes, and strategic customer initiatives.

Benefits

  • Hybrid or remote working, depending on preference.
  • 5% matched 401(k).
  • Wellbeing support including Sanctus Coaching, the Headspace Mindfulness App, wellbeing webinars, and an annual Wellbeing Day.
  • 25 days of paid vacation, plus one additional day per year of employment up to a maximum of 30 days.
  • Employer-paid healthcare premiums for the majority of plans, including family, dental, and vision coverage.
  • Annual discretionary bonus.
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