Senior Solutions Engineer

Cisco•Woodbridge Township, NJ
•$266,100 - $342,900

About The Position

The Senior Solutions Engineer is a pre-sales technical member of a customer account team within Cisco’s Global Enterprise Team, serving as a trusted advisor and partner to enterprise organizations. The role demonstrates Cisco products and solutions, explains their features and benefits, and designs and configures products to meet customer needs. The engineer aligns Cisco services, solutions, and architectures with customer challenges and priorities, ensuring Cisco’s architectural vision supports the desired business outcomes and capabilities. The role collaborates with account managers, product specialists, and other colleagues to develop architectures and present solutions across Cisco’s product portfolio, drawing on technical specialization for specific opportunities. It also supports formal sales plans and requests for proposals for assigned accounts and keeps current on Cisco innovations and relevant competitor offerings.

Requirements

  • At least 7 years of related experience in technical sales, pre-sales, or client-facing consulting roles.
  • Cisco product experience or relevant experience with key competitor offerings.
  • Pre-sales experience and ability to translate technical solutions into business value.
  • Bachelor’s degree, preferably in Electrical Engineering, Computer Science, or a related field, or equivalent experience.
  • Knowledge of baseline Solutions Engineer/Solutions Architect skills and in-depth knowledge of at least one adjacent technology: Enterprise Networking, Data Center, Collaboration, Cybersecurity, or Route/Switch/Wireless.
  • Expertise in Cisco solutions, competitors, and associated technologies in the overall IT market.
  • Ability to build consultative customer relationships and collaborate with immediate and extended teams to develop customer-focused solutions.
  • Ability to translate customer business priorities into technical solutions.
  • Excellent technical consulting skills, including defining trade-offs, asking probing questions, and incorporating Cisco solutions into a broader technology environment.
  • Excellent presentation, communication, and technical consulting skills.
  • Ability to work as a team player to drive shared, successful outcomes.

Nice To Haves

  • Professional certifications such as CCIE, CCNP, or CCNA, or equivalent.
  • Strong business acumen and ability to understand customer drivers and frame Cisco offerings in terms of business and mission value.
  • Conversance in AI infrastructure and IT use cases.
  • Strong knowledge of Cisco technologies, including switching, wireless, routing, data centers, and security.
  • Curiosity and passion for technology and problem-solving, with the ability to learn quickly and adapt to new trends.

Responsibilities

  • Demonstrate Cisco product solutions and explain their features and benefits to customers.
  • Design and configure products to meet specific customer needs.
  • Align Cisco services, solutions, and architectures with customer challenges and priorities and demonstrate their business value.
  • Collaborate with Account Managers, Product Specialists, and other team members to present solutions and support architecture development for global customers.
  • Provide solution and architectural perspectives across the Cisco product portfolio, applying technical specialization to specific opportunities.
  • Act as a consultative trusted technical advisor to customers and the account team.
  • Keep up-to-date on Cisco innovations and relevant competitors’ solutions, products, and services.
  • Assist with developing and executing formal sales plans and requests for proposals for assigned accounts.
  • Translate customer business priorities into technical solutions.
  • Deliver or support technical presentations and solution demonstrations as part of an overall solution architecture.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants may be available, subject to eligibility and vesting conditions
  • 10 paid holidays per full calendar year
  • Floating holiday for non-exempt employees
  • Paid birthday day off
  • Paid year-end holiday shutdown
  • Paid personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification and eligibility
  • 80 hours of sick time off provided on hire and annually, with unused sick time carryover up to 80 hours
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional 10 paid volunteer days per full calendar year
  • Annual bonuses for eligible non-sales roles
  • Performance-based incentive pay for employees on sales plans
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