Senior Solutions Engineer

Orgvue • Philadelphia, PA

1d

About The Position

Orgvue is an organizational design and planning platform that helps businesses understand workforce activities and skills, connect strategy to structure, and make informed decisions about organizational change. Its platform is used by large enterprises and consulting firms worldwide. Orgvue is headquartered in the United Kingdom and has offices in the United States, Canada, the Netherlands, and Australia.

The Senior Solutions Engineer joins the Partner Solutions team as a recognized technical expert on the Orgvue platform. The role leads the design and development of complex solution capabilities, helping partners and customers maximize value from Orgvue. It combines technical capability, solution design, and commercial awareness to develop innovative solutions for customer and partner challenges.

The role works closely with Product Management, Engineering, Partner Success, and Customer Experience to define requirements, guide implementation, and support successful deployment. It also contributes to platform evolution and solution offerings by identifying market needs, sharing customer feedback, developing reusable implementation resources, and supporting proof of concepts, pilot programs, and strategic initiatives. The position includes mentoring Solutions Engineers and enabling partner and customer-facing teams. Hybrid or remote working is available depending on preference.

Requirements

• Significant experience working with the Orgvue platform or comparable enterprise SaaS solutions.
• Strong solution design, technical consulting, and problem-solving capabilities, with experience leading complex solution development or implementation initiatives.
• Strong programming and technical skills, including JavaScript; Python or similar technologies are ideally desired.
• Practical experience using LLM tools in technical or consulting workflows, including writing clear instructions and examples, testing performance, and assessing and improving outputs.
• Strong understanding of data structures, data management, analytics, and modelling concepts.
• Experience gathering, analysing, and translating business requirements into technical solutions.
• Excellent stakeholder management, communication, and presentation skills, including experience presenting solutions and recommendations to customers, partners, and senior stakeholders.
• Ability to work independently while collaborating effectively across Product, Engineering, and Customer Experience teams.
• Passion for innovation, continuous learning, and creating customer value through technology.

Responsibilities

• Act as a senior technical subject matter expert on the Orgvue platform and help resolve complex customer and partner challenges.
• Build trusted relationships with partners and internal stakeholders to understand business requirements and identify solution opportunities.
• Lead the definition, design, development, and delivery of custom solutions, content, and platform capabilities from discovery and requirements gathering through deployment and early adoption.
• Identify emerging market and customer needs, translate them into scalable solution concepts, and recommend new capabilities and ways to deliver customer value.
• Collaborate with Product Management, Engineering, and the wider Partner Solutions function to share customer feedback, identify platform enhancements, and support continuous improvement.
• Develop documentation, configuration guidance, deployment materials, best practices, and reusable solution assets to support delivery and adoption.
• Use LLM tools to accelerate research, solution design, configuration, coding, and documentation, and review outputs for accuracy and suitability.
• Create and maintain LLM skill files that capture Orgvue expertise, solution patterns, and implementation guidance for use through the MCP server.
• Mentor Solutions Engineers and provide technical guidance and enablement to Partner Success, Technical Account Management, and Customer Experience teams.
• Support proof-of-concept activities, pilot programs, and strategic customer initiatives.

Benefits

• Hybrid or remote working, depending on preference.
• 5% matched 401K.
• Wellbeing support including Sanctus Coaching, the Headspace Mindfulness App, wellbeing webinars, and an annual Wellbeing Day.
• 25 days of paid vacation, plus one additional day per year of employment up to a maximum of 30 days.
• Employer-paid healthcare premiums for the majority of plans, including family, dental, and vision coverage.
• Annual discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed