Senior Solutions Engineer

Neo4j

1d • $200,000 - $265,000

About The Position

As a member of Neo4j’s regional go-to-market team, the Senior Solutions Engineer partners with sales executives and works directly with clients to demonstrate how the Neo4j Graph Intelligence Platform addresses critical business needs. The role is hands-on throughout customers’ technical evaluation of Neo4j and provides advisory support as they work toward realizing value from the platform. Customers span industries including financial services, telecommunications, technology, and life sciences.

The role combines technical advising, solution architecture, demonstrations, workshops, and customer engagement to help organizations understand the value of graph databases and analytics. The Senior Solutions Engineer supports opportunity qualification and validation, accelerates sales cycles and platform adoption, and collaborates with Sales, Professional Services, partners, Product Management, and other teams to deliver a seamless customer experience. The position also contributes to demand generation through account-based marketing activities and industry events, and requires travel as needed.

The annual on-target earnings range for this US-based position is $200,000–$265,000. US employees are eligible for a stock option grant, and certain roles are eligible for an annual bonus. The role is also eligible for the company’s standard benefits, which currently include medical, dental, and vision benefits, a 401(k), paid time off, and certain leaves of absence.

Requirements

• At least 5 years of customer-facing experience in a similar role, such as Sales Engineer, Presales Engineer, Solutions Engineer, Solutions Architect, or Technical Consultant.
• Experience with data technologies in enterprise data architecture, data analytics, data science, or cloud data architecture.
• Familiarity with graph data technology.
• Hands-on proficiency with relational (SQL) and/or NoSQL databases.
• Proficiency in at least one of Python, Java, JavaScript, Go, or C#.
• A track record of designing, developing, and implementing data solutions in AWS, Azure, GCP, or on-premises environments.
• Ability to communicate with technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
• Ability to translate technical concepts and patterns into valuable business outcomes.
• Willingness to learn technologies, develop new approaches to data modeling, and support change management.
• Entrepreneurial mindset and ability to prioritize, pivot, and solve problems.

Nice To Haves

• Experience in a similar high-growth, scaling environment.
• Working knowledge of Neo4j.

Responsibilities

• Explain the business and technical value of Neo4j to customers and prospects as a technical advisor and advocate for its products and services.
• Drive and manage the technology evaluation stage of sales cycles.
• Manage multiple opportunities in parallel, including qualification, technical discovery, presentations, platform and use-case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build rapport with customer stakeholders at all levels and advise them on what they can achieve with Neo4j.
• Co-create reference and solution architectures with customers, including integrations with existing architecture and applications in public cloud or on-premises environments.
• Stay current on Neo4j capabilities and their use with third-party tools and services.
• Communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Help generate demand by participating in account-based marketing events, conferences, and trade shows.
• Promote teamwork, transparency, creativity, and continuous improvement.
• Travel as needed to support deal creation and closure and provide support to the team.

Benefits

• Stock option grant eligibility for US employees.
• Annual bonus eligibility for certain roles.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• 401(k).
• Paid time off.
• Certain leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed