Senior Solutions Engineer

Refold AI • San Francisco, CA

10d • $100,000 - $120,000

About The Position

Refold is hiring a Senior Solutions Engineer to help build its sales engineering motion as the company grows its AI-powered enterprise integration delivery platform. This is the second AE seat in the US and the first solutions engineering hire tasked with building the motion rather than inheriting an established one. The role partners with the founding AE team and founders, with support from Forward Deployed Engineers and Delivery. It engages technical buyers including CTOs, CPOs, product and professional services leaders, platform architects, and security reviewers. Typical deals range from $50,000–$100,000 for land and $200,000–$300,000 for expansion, with sales cycles of three to six months.

The Senior Solutions Engineer owns technical confidence throughout the sales process, from discovery, demonstrations, and architecture conversations through proof-of-concept evaluations, security and procurement reviews, and a clean handoff to delivery. The role builds working prototypes using customers’ systems and data, designs focused POCs that prove value quickly, and translates technical architecture into business-relevant explanations. It also feeds customer and field insights into the product roadmap and develops reusable sales engineering materials, processes, and reference architectures.

Refold describes itself as a fast-growing, seed-stage company with $6.5 million raised and enterprise customers using its integration platform. The company highlights founder-level access, the opportunity to shape a developing category, and the chance to build a function from an early stage. Compensation is $100,000–$120,000 annually.

Requirements

• 5–8 years of experience in solutions engineering, pre-sales, or technical consulting at a SaaS, data, or AI company.
• Hands-on experience with APIs and data integration.
• Fluency in Python and/or JavaScript/TypeScript sufficient to build a working prototype independently.
• Practical experience with systems of record such as SAP, Oracle, NetSuite, Workday, Salesforce, or Dynamics.
• Understanding of integration challenges such as custom fields, schema mapping, OAuth, retries, idempotency, and troubleshooting failures.
• Experience selling to or working with product and professional services teams at software companies, and understanding the impact of a buyer’s customers being end users.
• Ability to engage CTOs, handle security reviews, and remain composed when a demonstration environment misbehaves.
• High ownership and comfort working in ambiguity, including creating a playbook while running active deals.

Nice To Haves

• Background in iPaaS, middleware, integration, or data infrastructure, or a track record of selling against MuleSoft, Boomi, Workato, or SnapLogic.
• Hands-on experience with LLMs and agentic frameworks.
• Experience with air-gapped, in-tenant, or customer-VPC deployments and related security discussions.
• Experience with cloud infrastructure such as AWS, GCP, or Azure and containerized environments such as Docker or Kubernetes.
• First-SE or early-stage experience building a sales engineering function.
• Experience working day-to-day with an offshore engineering or delivery team.

Responsibilities

• Lead discovery, demonstrations, and architecture conversations from the first call through signature, owning the technical win.
• Build working prototypes using customers’ actual systems and data, including enterprise platforms such as SAP, Oracle, NetSuite, Workday, and Salesforce.
• Design focused proof-of-concept evaluations with explicit success criteria, timelines, and exit conditions, helping prove value in days rather than weeks.
• Explain schema mapping, authentication flows, multi-tenancy, and in-tenant deployment to both technical buyers and professional services leaders.
• Lead architecture reviews, security questionnaires, and RFP/RFI responses, including discussions of air-gapped and in-tenant deployment.
• Coordinate with Delivery and Forward Deployed Engineers to ensure each go-live begins with a clear technical plan.
• Share product gaps and customer friction discovered in the field and advocate for their inclusion in the roadmap.
• Build the sales engineering motion, including a demo library, discovery framework, POC playbook, reference architectures, and competitive analyses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed