Senior Solutions Consultant

Keyfactor, Inc.•Lumberton, TX
•Remote

About The Position

The Senior Solutions Consultant provides strategic leadership in designing and implementing solutions for large-scale projects. The role drives innovation and thought leadership in customer engagements, collaborates closely with Sales on pre-sales activities, and serves as a key escalation point for complex technical issues. The consultant leads the design and architecture of enterprise-level solutions, identifies and mitigates implementation risks, contributes to improving service delivery processes, and mentors junior team members. The role also engages customers to understand their business challenges and objectives and represents Keyfactor at industry events and conferences. Applicants must be legally authorized to work in the United States. The role is remote in the United States, in the Eastern Time Zone, with travel requirements below 25%.

Requirements

  • Solid knowledge in a technical, MSP, or software consulting capacity.
  • Extensive knowledge of industry trends, company strategy, and cross-functional processes.
  • Competent understanding of core networking and infrastructure fundamentals.
  • Competency with Active Directory Certificate Services and Active Directory Federation Services.
  • Competency with Unix/Linux.
  • Competency in scripting development using Microsoft tools such as SQL and PowerShell.
  • Competency in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
  • Competency with business application suites such as Microsoft 365.
  • Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
  • Legally authorized to work in the United States.

Nice To Haves

  • Bachelor's degree in Computer Science, Information Technology, or a relevant field, or equivalent experience.

Responsibilities

  • Provide strategic leadership in designing and implementing solutions for large-scale projects.
  • Drive innovation and thought leadership in customer engagements.
  • Collaborate with Sales teams on pre-sales activities.
  • Serve as a key escalation point for complex technical issues.
  • Lead the design and architecture of enterprise-level solutions.
  • Identify and mitigate risks in solution implementations.
  • Actively contribute to the improvement of service delivery processes.
  • Mentor and coach junior team members.
  • Engage with customers to understand their business challenges and objectives.
  • Represent the company at industry events and conferences.

Benefits

  • Second Fridays: a company-wide day off on the second Friday of each month, except November and December; subject to change.
  • Comprehensive benefit coverage globally.
  • Paid parental leave, with structure varying by region and government requirements.
  • In the United States, generous paid parental leave and comprehensive adoption and fertility support.
  • Competitive time off globally.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, and Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and three volunteer days off.
  • Monthly talent development and cross-functional meetings to support professional development.
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