Senior Solutions Consultant

Omnissa • Washington, DC

19h • $190,000 - $249,000 • Remote

About The Position

Omnissa is seeking a Senior Solutions Consultant to bridge its digital workspace solutions and customer needs. The role serves as a technical resource and trusted advisor, helping customers align Omnissa’s products with business objectives while partnering with Sales to advance opportunities and deliver customer outcomes. The consultant owns the end-to-end technical relationship for assigned customers, supports technical closure in sales stages 3 through 5, and contributes to account growth through cross-platform solutions and product adoption.

The position involves building customer relationships, understanding technical environments and business challenges, presenting Omnissa’s technology and value proposition to executive and practitioner audiences, and leading technical pre-sales activities including demonstrations, workshops, and RFP/RFI responses. The consultant collaborates with Sales and cross-functional teams, shares customer and industry insights to influence product direction, and continually develops technical and professional skills. The role is remote on the West Coast.

Requirements

• 5–7 years of experience in a pre-sales solution engineering role or a related customer-facing role.
• Strong understanding of enterprise architecture and Windows desktop and application management.
• Proven ability to deliver compelling demonstrations and presentations to technical and executive audiences.
• Experience with subscription-based go-to-market models and customer adoption strategies.
• Excellent communication, problem-solving, and stakeholder management skills.

Nice To Haves

• End User Computing experience.
• A technology-related four-year degree or equivalent.

Responsibilities

• Build and maintain strong customer relationships as a trusted advisor responsible for the end-to-end technical relationship.
• Understand customers’ technical environments, business objectives, challenges, and pain points, and align them with appropriate solutions.
• Collaborate with Sales on account planning, campaign development, and opportunities in sales stages 3 through 5, owning technical closure.
• Demonstrate expertise in End User Computing, digital transformation, industry developments, and competitive comparisons.
• Respond to RFPs and RFIs.
• Present Omnissa’s technology vision and value proposition to executives, technical practitioners, and audiences at industry events.
• Lead customer meetings and influence decisions through presentations, product demonstrations, and technical discussions.
• Take ownership of accounts by providing thought leadership and prioritizing customer interests.
• Maintain current product and competitive knowledge, explain product features and benefits, respond to competition, and apply market knowledge.
• Use resources and tools to manage whitespace and maintain install-base accuracy, supporting expansion and adoption of additional products and features.
• Build and implement strategic technical account plans targeting cross-platform solutions.
• Coordinate supporting resources to provide a one-team approach and achieve defined customer outcomes.
• Partner with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, Engineering, Professional Services, and other teams to support customer success.
• Complete special projects related to Solutions Engineering as assigned by management.
• Continuously develop technical and professional skills, participate in the Solutions Engineering community, and engage in industry events.
• Build relationships with customer IT leaders, including CIOs, CTOs, and architects, and guide them through digital transformation.
• Lead technical pre-sales presentations, demonstrations, workshops, and RFP responses.
• Identify new business opportunities and support Sales in expanding account value.
• Share customer insights and industry trends to influence product direction.

Benefits

• Employee ownership
• Health insurance
• 401(k) with matching contributions
• Disability insurance
• Paid time off
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed