Senior Solutions Consultant

Omnissa • Washington, NY

6d • Remote

About The Position

Omnissa is hiring a Senior Solutions Consultant to bridge its digital workspace solutions with customer needs. The role serves as a technical resource and trusted advisor, partnering with sales counterparts to align solutions with customer objectives, advance opportunities, achieve successful customer outcomes, and support team goals. The consultant owns the end-to-end technical relationship for assigned customers and develops strategic technical account plans focused on cross-platform solutions and account growth.

The position involves leading technical pre-sales activities, including presentations, demonstrations, workshops, technical discussions, and RFP/RFI responses. The consultant explains Omnissa’s technology vision and value proposition to executive and practitioner audiences, understands customer environments and business challenges, addresses competitive threats, and identifies opportunities to expand product adoption. The role also collaborates with teams across Customer Success, Professional Services, Support, Product Management, Engineering, and other functions to support customers throughout their journey and shares customer insights and market trends to influence product direction.

This is a remote role for candidates in New York, New Jersey, or Maryland. A technology-related four-year degree is preferred, or equivalent experience. The role is eligible for commission, with typical annual on-target earnings of $190,000–$249,000. Omnissa lists employee ownership, health insurance, 401(k) matching, disability insurance, paid time off, and growth opportunities among its benefits.

Requirements

• 5–7 years in a pre-sales solution engineering role or a related customer-facing role.
• Strong understanding of enterprise architecture and Windows desktop/application management.
• Proven ability to deliver compelling demonstrations and presentations to technical and executive audiences.
• Experience with subscription-based go-to-market models and customer adoption strategies.
• Excellent communication, problem-solving, and stakeholder-management skills.
• Technology-related four-year degree or equivalent; a degree is preferred.

Nice To Haves

• End User Computing experience.

Responsibilities

• Build and maintain customer relationships as a trusted advisor responsible for the end-to-end technical relationship.
• Understand customers’ technical environments, business objectives, challenges, and pain points, and align them with appropriate solutions.
• Collaborate with sales counterparts on account planning, campaign development, and progressing sales stages 3 through 5: Validate, Prove, and Proposal; own technical closure.
• Demonstrate knowledge of End User Computing, digital transformation, industry developments, and competitive comparisons.
• Respond to RFPs and RFIs.
• Present Omnissa’s technology vision and value proposition to customer and industry-event audiences, from executives to technical practitioners.
• Lead meetings, presentations, product demonstrations, and technical discussions to influence customer decisions.
• Take ownership of accounts, provide thought leadership, and prioritize customers’ best interests.
• Explain current product features, benefits, and competitive positioning; understand and respond to competition; gather and apply market knowledge.
• Use resources and tools to manage whitespace and maintain Install Base accuracy, driving expansion of current product lines and adoption of additional products or features.
• Build and implement strategic technical account plans targeting cross-platform solutions.
• Coordinate supporting resources to provide a one-team approach and deliver defined customer outcomes.
• Partner with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering across the customer journey.
• Perform special projects related to the Solutions Engineering function as assigned by management.
• Develop technical and professional skills and participate in the Solutions Engineering community and industry events.
• Lead technical pre-sales efforts, including presentations, demonstrations, workshops, and RFP responses.
• Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes.
• Present the Digital Workspace technical and business value proposition at industry events.
• Identify new business opportunities and support sales in expanding account value.
• Share customer insights and industry trends to influence product direction.

Benefits

• Employee ownership
• Health insurance
• 401(k) with matching contributions
• Disability insurance
• Paid time off
• Growth opportunities
• Commission eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior