Senior Solutions Consultant
About The Position
The Senior Solutions Consultant drives the technology evaluation stage of Appian’s enterprise sales process and serves as a primary technical advisor and product advocate. As part of the Solutions Consulting team, the role connects complex business challenges with Appian’s AI-powered process automation and enterprise workflow orchestration platform, helping establish trust with technical and business stakeholders. The role combines technical creativity with business acumen to architect tailored proofs of concept and proofs of value that address operational challenges at enterprise customers. The Senior Solutions Consultant works with Account Executives and prospective customers, presents to C-level executives, contributes to high-value enterprise deals, mentors junior colleagues, and shares customer requirements with Product Management to inform the software roadmap. The position is remote with field work in the West Coast region and requires travel to customer locations and field events as needed, listed as up to 30%–70%.
Requirements
- Bachelor’s degree or higher in Computer Science, Engineering, Information Technology, Information Systems, Business Information Technology, or a closely related technical or business field.
- At least 5 years of experience as a Solutions Consultant, Pre-Sales Engineer, Solution Architect, Technical Consultant, Enterprise Architect, or client-facing Professional Services consultant involved in enterprise software sales scenarios.
- Strong technical fluency in enterprise application architecture, REST APIs, databases, SQL, integrations, cloud environments, or modern development languages.
- Proven success delivering technical demonstrations, custom prototypes, or POCs/POVs for enterprise customers.
- Ability to conduct deep technical discovery and requirements analysis.
- Ability to travel to customer locations and field events as required; the posting indicates up to 30%–70% travel.
Nice To Haves
- Experience designing solution architectures for highly regulated industries, such as Financial Services, Insurance, Life Sciences, or Public Sector.
- Familiarity with production environments, including application servers, web servers, AI-enabled automation, or case management frameworks.
- Experience with enterprise platforms.
Responsibilities
- Partner with Account Executives to achieve regional sales goals and drive technical strategy for high-value target accounts.
- Scope, design, and deliver custom technical Proofs of Concepts (POCs) and Proofs of Values (POVs) for prospective enterprise customers.
- Present technical and business architectures to C-level audiences and position Appian’s Enterprise-Grade Orchestration capabilities.
- Drive technical responses and functional strategy for RFPs, RFIs, and client proposals, and address complex technical objections.
- Collaborate with Product Management to communicate customer requirements and help shape the software roadmap.
- Create reusable architectural blueprints, frameworks, and customer stories.
- Mentor associate Solutions Consultants and help scale best practices.
- Travel to customer locations and field events as required by the assigned region or market.
Benefits
- Health coverage or health insurance
- Life insurance
- Disability insurance
- Employee Assistance Program (EAP) with free mental health support
- Employee Stock Purchase Program (ESPP)
- Lifestyle allowance
- Retirement or pension plan
- Wellness dollars
- Tuition reimbursement
- Family-forming benefits
- Department-specific onboarding training
- Continuous learning, mentorship, and the First-Friend program
- Leadership program for current and aspiring managers
- Specialized department training through Appian University
- Skills-based training
- Eight employee-led affinity groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
