Senior Solutions Consultant

Heartland Business Systems • Lafayette, CO

24d

About The Position

A Senior Solutions Consultant participates in all aspects of the sales process for HBS technology solutions and services, aligning them with customers’ short- and long-term goals and strategies. The role owns the customer journey, builds long-term client relationships, and serves as a strategic technology and business advisor. The consultant uncovers customer needs, develops customized solutions, and works to ensure customer satisfaction. The position may also extend its impact through mentoring Associate Solutions Consultants, helping develop their expertise, and leading projects or teams.

The consultant works with customers and colleagues to develop and close business, explain and demonstrate technical products and services, prepare quotes and sales contracts, coordinate order and delivery details, and maintain accurate customer records and sales forecasts. The role also keeps current on products, market conditions, and competitive activity, and works toward projected sales goals.

The expected annual base salary is $113,000 to $228,695. The role is also eligible for commission-based compensation under the company commission plan. Expected annual on-target earnings are $263,000 to $378,695, based on performance and attainment of specific gross profit goals. Final base salary depends on job-related skills, experience, education, qualifications, internal equity, and market considerations. A comprehensive benefits package is offered.

Requirements

• Six or more years of related sales experience in the technology industry.
• Advanced business knowledge and acumen.
• Microsoft Office Suite proficiency, including Word, Excel, Outlook, and PowerPoint.
• High school diploma or equivalent.
• Maintain an outcome-focused mindset.
• Strong prioritization skills.
• Be a team player.
• Professional attitude and respectful demeanor.

Responsibilities

• May provide leadership and mentorship to Associate Solutions Consultants.
• May assist in developing training and development plans for Associate Solutions Consultants.
• May lead projects or teams.
• Quote prices, credit terms, and other bid specifications.
• Analyze client needs and interests and manage client satisfaction issues.
• Answer customer questions about products, prices, availability, product uses, and credit terms.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records using CRM and other available tools.
• Visit establishments to evaluate needs and promote product or service sales.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Verify that materials lists are accurate and delivery schedules meet project deadlines.
• Consult with engineers regarding technical problems.
• Accurately forecast new business as it is developed and closed.
• Identify prospective customers through business directories, existing-client leads, organizations and clubs, trade shows, and conferences.
• Collaborate with colleagues to exchange selling strategies and marketing information.
• Demonstrate and explain technical products’ operation and use to clients through telephone and in-person calls and presentations.
• Promote the company’s capabilities, reputation, products, systems, new techniques, and specialized technical knowledge in the industry.
• Attend sales meetings and read related publications to stay current on product applications, technical service, market conditions, competitive activity, advertising, and promotional trends.
• Initiate sales campaigns and follow marketing plan guidelines to meet sales and production expectations.
• Contact new and existing customers to discuss their needs and explain how specific products and services could meet them.
• Study information about new products to accurately describe equipment and supplies and make appropriate recommendations.
• Compute customer installation or production costs and estimate savings from new services, products, or equipment.
• Meet or exceed projected sales goals at the highest level.
• Perform other duties as assigned.

Benefits

• Competitive compensation package, potentially including bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Company-paid long-term disability insurance.
• Paid time off, including vacation, sick leave, and company-recognized holidays.
• 401(k) retirement plan with company contribution.
• Commission-based compensation under the company commission plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED