Senior Solutions Consultant
About The Position
The Senior Solutions Consultant drives the technology evaluation stage of Appian’s enterprise sales process and serves as a primary technical advisor and product advocate. Working with Account Executives, the role develops technical strategies for high-value target accounts and demonstrates how Appian’s AI-powered process automation and enterprise orchestration platform addresses complex customer challenges. The position involves architecting and delivering tailored proofs of concept and proofs of value for prospective enterprise customers, presenting technical and business architectures to C-level stakeholders, and leading technical validation for RFPs, RFIs, and client proposals. The Senior Solutions Consultant also conveys customer requirements to Product Management, contributes reusable technical assets, and mentors associate Solutions Consultants. The role is remote with field work, serving the West Coast region, and requires travel to customer locations and events as needed.
Requirements
- Bachelor’s degree or higher in Computer Science, Engineering, Information Technology, Information Systems, Business Information Technology, or a closely related technical or business field.
- At least 5 years of experience as a Solutions Consultant, Pre-Sales Engineer, Solution Architect, Technical Consultant, Enterprise Architect, or client-facing Professional Services consultant involved in enterprise software sales.
- Strong technical fluency in enterprise application architecture, REST APIs, databases, SQL, integrations, cloud environments, or modern development languages.
- Proven success delivering technical demonstrations, custom prototypes, or proofs of concept or value for enterprise customers.
- Ability to conduct deep technical discovery and requirements analysis.
- Ability to travel to customer locations and field events as required, with travel stated as up to 30%–70%.
Nice To Haves
- Experience designing solution architectures for highly regulated industries such as Financial Services, Insurance, Life Sciences, or the Public Sector.
- Familiarity with production environments, including application servers, web servers, AI-enabled automation, or case management frameworks.
- Experience with enterprise platforms.
Responsibilities
- Partner with Account Executives to achieve regional sales goals and lead technical strategy for high-value target accounts.
- Scope, design, and deliver high-quality custom technical Proofs of Concept and Proofs of Value for prospective enterprise customers.
- Present technical and business architectures to C-level audiences and position Appian’s Enterprise-Grade Orchestration capabilities.
- Lead technical responses and functional strategy for RFPs, RFIs, and client proposals, and address complex technical objections.
- Collaborate with Product Management to communicate real-world customer requirements and help shape the software roadmap.
- Create reusable assets, including architectural blueprints, frameworks, and customer stories.
- Mentor associate Solutions Consultants and help scale best practices.
Benefits
- Health coverage
- Life and disability insurance
- Employee Assistance Program with free mental health support
- Employee Stock Purchase Program
- Lifestyle allowance
- Tuition reimbursement
- Family-forming benefits
- Retirement or pension plan
- Wellness dollars
- Department-specific onboarding training
- Mentorship and the First-Friend program
- Leadership, department, and skills-based training opportunities
- Employee-led affinity groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
