Senior Solutions Consultant

Elite Technology

4d • $130,500 - $145,000 • Remote

About The Position

Elite is an automation platform for law firm operations, offering a cloud-native SaaS platform for financial, invoice, time, and data management. The Senior Solutions Consultant bridges solutions and client business needs by understanding requirements, designing tailored solutions, and demonstrating their value to stakeholders. The role collaborates with sales teams, conducts needs assessments, and delivers presentations and product demonstrations, translating technical concepts into clear, business-friendly language. The consultant also provides ongoing implementation and adoption support to promote customer satisfaction and business growth.

The position provides billable consulting services to clients, predominantly law firms, across Elite’s suite of modules. Work includes process and solution design, configuration, testing assistance, classroom training, and Go-Live support. The role is remote and may be based across U.S. time zones, with travel of more than 50% as business needs require.

Requirements

• Bachelor’s degree in business management, accounting, or an equivalent combination of education and/or experience.
• 6–8 years of consulting experience.
• Proven analytical and process design skills, including problem-solving, quantitative reasoning, and workflow process definition, design, and modeling.
• Outstanding organizational and time-management skills, with a hands-on approach, ability to prioritize tasks, and ability to balance workload to meet project objectives.
• Excellent verbal, presentation, and written communication skills, including the ability to explain complex technical and procedural matters to technical and non-technical audiences.
• Ability to develop and maintain collaborative relationships across the organization.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Project, and Visio, and similar tools.
• Ability to travel more than 50% as business needs require.
• Ability to perform sedentary work primarily involving desk and computer use.
• Must be legally authorized to work in the United States; employment sponsorship is not provided.

Nice To Haves

• Legal or accounting background.
• Experience implementing legal practice management software, such as Elite Enterprise, Elite 3E, or similar.
• Experience as a Functional Consultant implementing ERP systems such as SAP or Oracle.
• PMP certification.
• Experience with Power BI.
• End-to-end knowledge of a law firm, including collections, conflicts, paperless processes, and electronic billing.
• Experience in a system accounting role or a similar position.

Responsibilities

• Provide billable consulting services to clients, predominantly law firms, for the full suite of modules, including process and solution design, configuration, end-to-end testing assistance, classroom training, and Go-Live support.
• Lead the definition of functional requirements for assigned projects and work with Project Management and Technical Consultants to translate them into plans and tasks under the implementation methodology.
• Produce project documentation, including Functional Requirements Definition, Requirement Specifications, Training Strategy, and Testing Strategy.
• Pursue issue resolution and communicate project issues to consulting team members, the Support Desk, Project Manager, and client so issues affecting projects are resolved promptly and effectively.
• Work collaboratively across departments and groups in a matrix organization.
• Deliver assignments within scope, budget, and schedule.
• Maintain current functional knowledge of the software.
• Work as part of a remote team and contribute to team members’ learning and development.
• Participate in team and internal initiatives and projects.
• Perform other duties as assigned to support departmental and company objectives.

Benefits

• Competitive compensation package: $130,500–$145,000 base salary plus a variable component.
• Comprehensive healthcare coverage, including health, dental, and vision.
• Retirement savings plan with an employer contribution.
• Professional development opportunities.
• Time off.
• Wellness initiatives.
• Employee Assistance Program.
• Generous global parental leave.
• Free premium Calm subscription.
• Employee discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior