Senior Solutions Consultant

Braze • Austin, TX

31d • Hybrid

About The Position

Braze is seeking a Senior Solutions Consultant for its Media, Entertainment, Gaming, and Sports (MEGS) segment, serving the Americas. This role is crucial for building trust and laying the groundwork for long-term customer partnerships by providing product expertise and strategic guidance during the sales process. The Senior Solutions Consultant will act as a technical thought leader within the MEGS vertical, across different customer types and geographic markets. They will blend sales and storytelling with the technical aspects of how Braze's technology delivers value, helping prospective customers gain confidence in Braze's capabilities. This position offers an opportunity to enhance thought leadership skills while collaborating with Braze's sales, marketing, security, and product teams. The role requires experience in Pre-sales Engineering, Technical Account Management, or Customer Success, a strong curiosity for technology, and the ability to mentor other Solutions Consultants. The role involves travel, up to 50% at peak times, and is based in the [Office] office.

Requirements

• Exemplary written and verbal communication skills.
• Unparalleled follow-up skills.
• Ability to make people feel heard and understood.
• Team player mentality.
• High level of intellectual curiosity.
• Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML).
• Experience in Pre-sales Engineering, Technical Account Management, or Customer Success.

Nice To Haves

• Ability to operate at the intersection of technology and storytelling.

Responsibilities

• Serve as a technical thought leader across the MEGS vertical, various customer types, and geographic markets.
• Act as a trusted advisor to prospective customers during the sales process, offering product expertise, strategic vision, and best practices.
• Blend technical knowledge with storytelling and sales to demonstrate how Braze's technology delivers value.
• Build prospective customer confidence in Braze's capabilities and team.
• Partner with Braze’s sales, marketing, security, and product teams.
• Mentor other Solutions Consultants on the team.
• Position BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers.
• Collaborate with teammates across all departments to ensure customer success.
• Contribute to product strategy sessions, marketing positioning decisions, and pricing and packaging discussions due to broad product knowledge.

Benefits

• Competitive compensation that includes equity
• Flexible time off policy
• Free daily lunch and fully stocked kitchen with snacks and beverages
• Excellent medical, dental, and vision coverage for you and your dependents
• Life insurance
• Commuter benefits
• Parental leave plans
• Collaborative, transparent, and fun loving office culture
• Equity grants of restricted stock (RSUs)
• Retirement and Employee Stock Purchase Plans
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed