Senior Solutions Consultant, Automotive

PTCUSA-HO-Michigan, MI
$103,500 - $155,250Onsite

About The Position

The Senior Solutions Consultant (SC) is an SME responsible for presales technical leadership of qualified sales opportunities, working closely with sellers to articulate, facilitate, and validate the technical value proposition of PTC’s solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.

Requirements

  • Strong background in the automotive industry, with demonstrated understanding of key automotive concepts, terminology, and processes
  • Experience working with or supporting automotive OEMs and/or Tier 1/Tier 2 suppliers strongly preferred
  • 8+ years of experience as a technical SME supporting an enterprise software solution such as ERP, CRM, SCM, or preferred solutions like CAD, PLM or ALM
  • Enterprise Software, Implementation & Governance knowledge
  • Product Development, Engineering, IT, Manufacturing, and Service process knowledge desirable
  • University Degree Majors: Engineering, Computer Science, or equivalent

Nice To Haves

  • PTC Solutions knowledge and experience preferred

Responsibilities

  • Serve as the technical lead for automotive-focused customer accounts, including OEMs and suppliers, aligning PTC solutions to the unique needs, terminology, and processes within the automotive industry.
  • Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities. Expected to lead and deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts using PTC solutions.
  • Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
  • Lead technical validation aspects of sales opportunities, demonstrating product knowledge and industry expertise to drive successful engagements and technical closure.
  • Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
  • Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge.

Benefits

  • Mentorship from seasoned architects and developers to accelerate professional growth.
  • A dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement.
  • Employee Share Purchase Program (ESPP)
  • Medical, dental and vision insurance
  • Paid time off and sick leave
  • Tuition reimbursement
  • 401(k) contributions and employer match
  • Flexible spending accounts
  • Life insurance
  • Disability coverage
  • Commuter subsidy
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