Senior Solutions Architect (Pre-Sales)

MongoDB • Charlotte, NC

1d • Hybrid

About The Position

MongoDB is seeking a customer-facing Pre-Sales Solutions Architect to help customers design and build reliable, scalable systems using MongoDB’s data platform. The role partners closely with sales executives and acts as a trusted technical advisor to organizations ranging from startups to large enterprises. It contributes to customer success and business growth by guiding software design, deployment, and operations, and by taking ownership of the technical aspects of sales opportunities.

The position focuses on complex opportunities that require in-depth evaluation of technical and business factors. The architect designs scalable, performant applications and infrastructure; advises customers on architecture and MongoDB optimization; supports account strategy and opportunity development; generates demand through technical initiatives and events; and helps ensure customer satisfaction. The role also includes sharing field feedback to improve products and processes, mentoring colleagues, and ongoing professional development.

The role uses and develops expertise in MongoDB’s database and Atlas services, cloud-provider ecosystems, complementary technologies, modern architecture practices, and generative AI architectures. The position follows a hybrid working model and is intended for candidates based in RDU (Raleigh-Durham), Raleigh, Charlotte, Atlanta, Miami, or Orlando. Travel may be required up to 25%.

Requirements

• Ideally 8 to 11 years of related experience in a customer-facing role, including 5 to 7 years in pre-sales with enterprise software.
• At least 3 years of professional experience with modern scripting languages such as Python, Node.js, or SQL, and/or popular programming languages such as C/C++, Java, or C#.
• Experience designing scalable and highly available distributed systems in cloud and on-premises environments.
• Demonstrated ability to review customers’ complex application architectures and recommend improvements using technology.
• Excellent presentation, communication, and interpersonal skills, including the ability to explain complex technical and business concepts clearly to technical and business leaders.
• Ability to strategize with sales teams and recommend approaches for multi-threaded account strategies, aligning MongoDB and ecosystem resources toward a mutually beneficial account plan.
• Ability to travel up to 25%.
• Bachelor’s degree or equivalent work experience.

Nice To Haves

• Experience selling databases and/or deploying applications with major cloud providers.
• Experience with database programming and data models.
• Experience in data engineering or AI/ML projects.
• Experience transforming legacy systems and platforms into modern, scalable, and efficient technology stacks.
• Understanding of sales methodologies or frameworks such as MEDDPICC or Command of the Message.
• MongoDB Certification.
• Cloud Provider Certification.

Responsibilities

• Design scalable and performant applications, systems, and infrastructure for large software projects using MongoDB.
• Advise customers on architecture patterns and MongoDB optimization strategies, and communicate the platform’s business value to stakeholders.
• Partner with sales teams on account planning, opportunity prioritization and qualification, and pipeline-generation strategy.
• Own technical components of opportunities, including technical discovery, demonstrations, proofs of value, presentations, sizing, and documentation.
• Generate demand in the sales territory through technical initiatives and participation in industry trade shows and account-based marketing events.
• Build strong customer relationships, develop customer champions, and support customer success and satisfaction.
• Identify opportunities to improve MongoDB solutions and processes, including communicating field feedback to the product team.
• Mentor other Solutions Consulting team members.
• Participate in ongoing training and professional development to stay current on MongoDB products and industry trends.

Benefits

• Fertility assistance.
• Generous parental leave policy.
• Employee affinity groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior