Senior Solutions Architect (Pre-Sales)
About The Position
MongoDB is hiring a Senior Solutions Architect for its Pre-Sales organization. The role guides customers in designing and building reliable, scalable systems using MongoDB’s data platform, and takes technical responsibility for customer success across software design, deployment, and operations. The architect partners closely with sales executives, advises users ranging from startups to large enterprise IT organizations, and helps solve business problems, win opportunities, and grow the business. The position focuses on complex opportunities requiring in-depth evaluation of situations and data. It includes designing scalable applications, systems, and infrastructure; advising customers on architecture and MongoDB optimization; partnering with sales on account strategy and technical opportunity work; generating demand; building customer relationships; and improving solutions and processes. The role also includes mentoring Solutions Consulting colleagues and continued product and professional development. The position uses MongoDB’s hybrid working model and is intended for candidates based in Chicago.
Requirements
- Ideally 8 to 11 years of related experience in a customer-facing role, including 5 to 7 years of pre-sales experience with enterprise software.
- At least 3 years of professional experience with modern scripting languages such as Python, Node.js, or SQL, and/or popular programming languages such as C/C++, Java, or C#.
- Experience designing scalable and highly available distributed systems in cloud and on-premises environments.
- Demonstrated ability to review complex customer application architectures and recommend improvements using technology.
- Excellent presentation, communication, and interpersonal skills, including the ability to clearly convey complex technical and business concepts to technology and business leadership.
- Ability to strategize with sales teams and recommend multi-threaded account strategies, aligning MongoDB and ecosystem resources toward a mutually beneficial account plan.
- Ability to travel up to 25%.
- Bachelor’s degree or equivalent work experience.
Nice To Haves
- Experience selling databases and/or deploying applications with major cloud providers.
- Experience with database programming and data models.
- Experience in data engineering or AI/ML projects.
- Experience transforming legacy systems and platforms into modern, scalable, and efficient technology stacks.
- Understanding of sales methodologies or frameworks such as MEDDPICC or Command of the Message.
- MongoDB Certification.
- Cloud Provider Certification.
Responsibilities
- Design scalable and performant applications, systems, and infrastructure for large software projects using MongoDB.
- Advise customers on architecture patterns and MongoDB optimization strategies, and communicate business value to relevant stakeholders.
- Partner with sales teams on account planning, opportunity prioritization and qualification, and pipeline generation strategy.
- Own technical aspects of opportunities, including technical discovery, demonstrations, proof of value, presentations, sizing, and documentation.
- Generate demand in the sales territory through technical initiatives and participation in industry trade shows and account-based marketing events.
- Build strong customer relationships, develop customer champions, and support customer success and satisfaction.
- Identify opportunities to improve MongoDB solutions and processes, including relaying field feedback to the product team.
- Proactively mentor other Solutions Consulting team members.
- Participate in ongoing training and professional development to stay current on MongoDB products and industry trends.
Benefits
- Equity
- Employee stock purchase program
- Flexible paid time off
- 20 weeks of fully paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
- Mental health counseling
- Transgender-inclusive health insurance coverage
- Health benefits offerings
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What This Job Offers
Job Type
Full-time
Career Level
Senior
