Senior Solutions Architect (Pre-Sales)

MongoDB•Detroit, MI
•Hybrid

About The Position

MongoDB is hiring a Senior Solutions Architect for its Pre-Sales organization, based in Detroit and working in a hybrid model. The role guides customers in designing and building reliable, scalable systems using MongoDB’s data platform. Solutions Architects partner with sales executives and act as trusted advisors to users ranging from startups to large enterprise IT organizations, taking responsibility for technical alignment and customer success across software design, deployment, and operations. The role includes working on complex opportunities that require in-depth analysis and evaluation. The position combines architecture guidance, customer-facing technical work, and sales partnership. It involves designing and architecting applications, systems, and infrastructure; advising customers on architecture and optimization; supporting account strategy and opportunity execution; generating demand; and fostering customer relationships. The role also includes sharing customer feedback with product teams, mentoring colleagues, and ongoing training and professional development. MongoDB describes learning opportunities across its database products and services, cloud and partner technologies, modern architecture practices, generative AI architectures, sales techniques, and use cases in diverse industries. The role may require travel up to 25%.

Requirements

  • Ideally 8 to 11 years of related experience in a customer-facing role, including 5 to 7 years of pre-sales experience with enterprise software.
  • At least 3 years of professional experience with modern scripting languages (such as Python, Node.js, or SQL) and/or popular programming languages (such as C/C++, Java, or C#).
  • Experience designing scalable and highly available distributed systems in cloud and on-premises environments.
  • Demonstrated ability to review complex customer application architectures and advise on improvements using technology.
  • Excellent presentation, communication, and interpersonal skills, including the ability to explain complex technical and business concepts clearly to technology and business leaders.
  • Ability to strategize with sales teams and recommend ways to drive multi-threaded account strategy, align MongoDB and ecosystem resources, and advance mutually beneficial account plans.
  • Ability to travel up to 25%.
  • Bachelor’s degree or equivalent work experience.

Nice To Haves

  • Experience selling databases and/or deploying applications with major cloud providers.
  • Experience with database programming and data models.
  • Experience in data engineering or AI/ML projects.
  • Experience transforming legacy systems and platforms into modern, scalable, and efficient technology stacks.
  • Understanding of sales methodologies or frameworks such as MEDDPICC or Command of the Message.
  • MongoDB Certification.
  • Cloud Provider Certification.

Responsibilities

  • Design scalable and performant applications, systems, and infrastructure for large software projects using MongoDB.
  • Guide customers on MongoDB architecture patterns and optimization strategies, and communicate the platform’s business value to relevant stakeholders.
  • Partner with sales teams on account planning, opportunity prioritization and qualification, and pipeline-generation strategy.
  • Own technical aspects of opportunities, including technical discovery, demonstrations, proof of value, presentations, sizing, and documentation.
  • Generate demand within the sales territory through self-driven technical initiatives and participation in industry trade shows and account-based marketing events.
  • Build strong customer relationships, develop champions, and support customer success and satisfaction.
  • Identify opportunities to improve MongoDB solutions and processes, relay field feedback to the product team, and proactively mentor other Solutions Consulting team members.
  • Participate in ongoing training and professional development to stay current on MongoDB products and industry trends.

Benefits

  • Equity may be available to eligible employees.
  • Participation in the employee stock purchase program.
  • Flexible paid time off.
  • 20 weeks of fully paid gender-neutral parental leave.
  • Fertility and adoption assistance.
  • 401(k) plan.
  • Mental health counseling.
  • Access to transgender-inclusive health insurance coverage.
  • Health benefits offerings.
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