Information Technology - Senior Solution Systems Analyst/Solutions System Analyst, Omni Technology
About The Position
Aritzia’s Omni Technology team designs, builds, delivers, and operates scalable technology solutions aligned with the company’s omnichannel objectives. The Senior Solution Systems Analyst/Solution Systems Analyst helps design, implement, and continuously improve omnichannel technology solutions, serving as a liaison between Technology and the Omni business. The role translates business requirements into scalable, user-centric solutions and contributes to requirements documentation, testing, deployment, and ongoing management of Aritzia’s payment systems and other Omni technology solutions. It also supports solution design, integration with existing systems and infrastructure, and proactive and reactive support.
Requirements
- Prior experience as a Systems Analyst, Architect, or Developer with SAP ECC.
- Ability to extend SAP SD capabilities using custom fields, custom logic, customer exits, Add-Ins, and/or ABAP.
- Deep hands-on SAP SD experience, including sales order management, pricing, ATP, deliveries, billing, cancellations, returns, refunds, and integration with Finance and Logistics.
- Strong understanding of retail and omnichannel processes, including ecommerce fulfillment, store transactions, cancellations, returns, exchanges, partial shipments, refunds, and cross-channel customer journeys.
- Strong understanding of payment and fraud-processing integrations, including authorization, capture, settlement, voids, refunds, payment references, tokenization, and reconciliation.
- Experience supporting high-volume ecommerce integrations into SAP SD, including order creation, updates, cancellations, fulfillment status, returns, and exception handling across distributed systems.
- Hands-on knowledge of REST APIs, JSON/XML, HTTP protocols, authentication, API contracts, error handling, retries, idempotency, and synchronous/asynchronous integration patterns.
- Agile/Sprint experience.
- Ability to create solution design documents and user stories that solve business problems.
- Experience working with internal and external development teams.
- Clear and timely communication with internal and external partners.
- Commitment to learning and applying Aritzia's Values and Business and People Leadership principles.
- Ability to collaborate fluently with cross-functional partners.
- Commitment to quality and investing in results that add value to the business.
Nice To Haves
- Oracle POS/Xstore experience.
- Experience with payment and fraud platforms such as Adyen and Forter.
- Computer Science or Engineering degree.
Responsibilities
- Help identify and deliver innovative technology solutions that meet current and future business needs.
- Translate business requirements into scalable, user-centric technology designs.
- Ensure solution design intent is realized and integrates seamlessly with existing systems and infrastructure.
- Implement structured testing to verify functionality and identify and address deficiencies.
- Contribute to the smooth and efficient deployment of Omni technology solutions.
- Provide reliable proactive and reactive support for Omni technology solutions.
Benefits
- Product discount and exclusive private shopping events.
- Up to 16 weeks of paid Baby Leave.
- A-OK Commissary & Cafe, offering curated, subsidized dining.
- The SET in-office fitness studio and gym, with classes and optional personal training.
- Aritzia Virtual Wellness, with 24/7 wellbeing resources.
- Dog-friendly offices.
- Private parent's room, shower facilities, bike rooms, and other amenities.
- Dry-cleaning, hotel and restaurant discounts, self-care promotions, and on-site medical care.
- Comprehensive benefits, aspirational workspaces, and elevated perks and experiences.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
