Information Technology Analyst

Kimley-Horn • Reston, VA

2d • Onsite

About The Position

Kimley-Horn is seeking an Information Technology Analyst to work in its Reston, Virginia office. This is not a remote position. The analyst collaborates with local and region-wide IT teams to support multiple offices, including providing daily IT support to the local office and helpdesk support to end users across the region and firm. The role includes supporting corporate IT systems, installing and supporting office equipment and enterprise applications, maintaining and archiving data, and assisting with office moves and expansions. Travel by car to other regional offices may be needed.

Requirements

• Bachelor's degree in Information Technology/Systems, Computer Science, or a related field with 0–2 years of experience, or an associate degree in one of these fields with 3 or more years of experience.
• Knowledge of Windows 10, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2016, Active Directory, and basic networking fundamentals.
• Knowledge of Windows Server 2012/2016 printing and file-level NTFS permissions.
• Ability to understand Windows 10 and configure and troubleshoot PC-level problems.
• Ability to understand basic Windows Active Directory, including user accounts and security groups.
• Strong written and verbal communication and customer service skills.
• Ability to prioritize, troubleshoot and resolve problems, and follow through with internal clients.
• Ability to travel by car to other regional offices as needed.

Nice To Haves

• Passion for technology and a business mindset.
• Willingness to work with others.
• High aptitude and willingness to learn new technologies.
• Ability to work with minimal supervision; highly organized.

Responsibilities

• Provide support on the corporate IT Helpdesk.
• Provide daily IT support to the local office and helpdesk support to end users across the region and firm.
• Install new printers, copiers, plotters, and other office equipment.
• Install and support enterprise applications.
• Perform data maintenance and data archiving.
• Assist with office moves and expansions.
• Travel by car to other offices within the region as needed.
• Prioritize, troubleshoot and resolve problems, and follow through with internal clients.

Benefits

• Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation and an additional profit-sharing contribution.
• Low-cost medical, dental, and vision insurance options.
• Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Student loan matching in the 401(k).
• Performance-based bonuses.
• Tuition reimbursement and extensive internal training programs.
• New Parent Leave, family building benefits, and childcare resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree